| Updated: October 3, 2024BetOnline has been available to the public for a long time, dating back to at least 2004. Since then the company has expanded and gained a major position in the online gambling industry. It is based in Panama but offers its services to customers from many different countries. The sportsbook allows its users to bet on many different kinds of sports and strives to be one of the top proprietors of this kind of service.
At BetOnline sportsbook, users will be able to utilize many different payment methods which will ensure that their transactions go through seamlessly and without issues. These include many different online services such as credit cards, eWallets, retail banking and cryptocurrencies among others.
Customer support is a major part of any business and BetOnline has the aspect completely covered. Here you can get into contact with a representative at any time of the day, seven days per week. There are several ways to do this such as live chat, communication via email, or calling the dedicated phone line. As it is for any good company, customer satisfaction is highly important to BetOnline and every effort will be made to resolve any and all issues.
In addition to all of that, there are many different promotions available to new and returning players. These will often grant you some kind of bonus which you may use to place additional bets and possibly get a large boost to your bankroll.
Overall, there are many reasons for you to visit this gambling website and below we will cover all relevant aspects of this sportsbook.
Bonus Info
The bonuses available at BetOnline are many and varied. While no two promotions are the same, each will give you some measure of value and help you play longer and better. Below we will cover some of the promotions currently available on the sportsbook and the general terms and conditions associated with them.
$25 Risk-Free Bet
Upon making your first deposit, you will get to place your initial bet. Placing a bet of $25 on the Player Props software that ends up losing will make you eligible to receive another $25 free bet. Simply email the support team with all relevant information about your first bet and soon you will be able to place a second one.
Any money associated with this promotion is subjected to a 6x turnover requirement, meaning that you would have to place bets equal to 6 times the value of the bonus before you can cash it in. Please note that even if you placed a bet higher than $25, you can only receive $25 in bonus funds.
Live Betting $25 Free Play
This promotion is similar to the one mentioned above. Placing a bet of $25 or more on the Live Betting software will make you eligible to receive another one if the first loses. If that happens, then you can contact the support team with the needed details and a $25 bonus will be added to your balance. You can use this bonus to place further Live bets.
Just like the previous promotions, $25 is the maximum sum that may be credited to your balance, even if the original bet was higher. Additionally, there is a 6x turnover requirement for this bonus.
Mobile Betting $50 Free Play
BetOnline can be accessed from just about anywhere by using a mobile device and if you are a person who uses their smartphone to place bets you will certainly want to benefit from this promotions. Basically, upon making your first bet from a mobile device there can be one of two outcomes. You may win or lose. If you are unfortunate enough to be in the latter position, then please note that you may benefit from a one-time rebate of up to $50 based on the amount that you lost.
This offer is only extended on your first mobile bet and can only be claimed once. Additionally, there is also a 6 times turnover requirement for the bonus funds. To receive the bonus funds you will have to contact the customer support team and list all relevant information. The maximum amount that you receive is $50 regardless of the amount that you lost. Mobile bets on Live Betting, Horses, and Futures are not eligible for this promotion.
100% Bitcoin Bonus
If Bitcoin is your prefered means of banking, then you will certainly be interested in this offer. It is a 100% deposit match on your first ever deposit via Bitcoin. To qualify for this promotions you would need to deposit the equivalent of $20 in Bitcoin as a minimum. The maximum amount of bonus money that you can receive is $1,000.
While this promotion is active there are several rules by which you must abide. For starters, the turnover requirement for the bonus funds is 14 times their value. This means that if you deposit $1,000 worth of Bitcoin and receive $1,000 in bonus money, you will have to place bets equal to $14,000 before you may cash the bonus in. Additionally, you may not request a withdrawal within 30 days of claiming the promotion. To receive this bonus you have to use the code BTC2017 when making the deposit.
50% Welcome Bonus
If instead, you like to use a more traditional means of banking, there is still a 50% welcome bonus in it for you. This bonus can be claimed by using the code NEW2500 on the cashier page when making the deposit. To qualify for the promotion you must deposit a minimum of $25 using a payment method other than Skrill or Neteller.
The maximum that you can receive is $2,500 in bonus funds. The turnover requirement for this promotion is 10 times and you cannot request a withdrawal within 30 days of claim the bonus.
25% Lifetime Bonus Guarantee
The 25% Lifetime Bonus Guarantee promotion is exactly what it sounds like. For every time you top up your account you are entitled to receive a bonus equal to 25% of your deposit. There is no limit as to how many time you can take advantage of this offer.
The minimum deposit required to qualify for the bonus is $50, while the maximum that you can receive is $1,000. Deposits made via Skrill or Neteller are not eligible to be matched with a bonus. The turnover requirement for this promotion is 6 times the value of the bonus.
General Bonus Terms
While each bonus comes with its own set of terms and conditions there are also some rules that apply to all promotions. To begin with, you may not have more than one promotion active at any time, meaning that you would need to complete the turnover requirement for the active promotion before claiming another. Furthermore, you may not request a withdrawal within 30 days of claiming a bonus.
The turnover requirement is defined as placing bets equal to the combined of the deposit and the bonus a certain number of times. These are the general terms and may not apply in this exact form to all promotions. Therefore, we highly recommend that you personally read the terms and conditions before accepting a bonus.
Banking
BetOnline is an online-only gambling operation meaning that you cannot simply use cash to fund your sportsbook bankroll. You will have to make use one of the several online payment services supported by the website. At BetOnline, you will have several options ranging from credit cards to eWallets to bank transfers to cryptocurrency. Below we will cover some of the more popular methods that you can use to move money between your sportsbook balance and your personal bankroll.
Credit Card
Credit cards have become the prefered way to make payments online for the majority of the population and the same is true for online gamblers. This is one of the most convenient and hassle-free ways to deposit money to your sportsbook bankroll. Once you send the payment, you can immediately start using your funds to place bets and enjoy yourself.
At BetOnline, you may use the two most used credit card brands out there – Visa and MasterCard. Unfortunately, it does not seem that you can make withdrawals with this method and you may need to receive your winnings via another service such as a bank transfer.
Skrill
Skrill is a major name when it comes to online gambling. This eWallet service allows users to store and move funds at their sole discretion. With Skrill you will be able to make instantaneous transactions with click of a button.
The whole process is very convenient and you will not need to worry about a thing. Moreover, Skrill allows you to enjoy relative anonymity since you are not required to submit any of your banking information to the sportsbook.
Neteller
The sister company of Skrill, Neteller has a special place in the hearts of online gamblers across the world. This is an eWallet where you can store your money and use it to make deposits and withdrawals to gambling websites.
Neteller is very popular with the gambling community and therefore it is accepted at the vast majority of online casinos. If you would like a service that will help you make instant deposits and help you maintain some degree of anonymity, then you can trust Neteller.
Cryptocurrency
BetOnline was one of the first online gambling websites to accept payment in the form of cryptocurrency. Cryptocurrency is a relatively new concept where the currency only exists in virtual form and can be used to make payments online. The best aspect of this type of system is that cryptocurrencies are decentralised meaning that no central authority has direct control or influence over how you use your money. The currency is stored in a digital wallet that cannot be linked to you directly, which gives you unrivalled anonymity.
The disadvantage of using cryptocurrencies is that they tend to be very volatile in price. At BetOnline Sportsbook you can use three of the most popular cryptocurrencies available on the Internet – Bitcoin, Litecoin, and Ethereum. Deposits made in any of these cryptocurrencies should clear within 1 hour at most, making the process convenient and easy to use. Withdrawals, on the other hand, should take the same amount of time, after the payment has been approved, of course.
Bank Transfer
Bank Transfers are valid means of moving money between your bank account and your sportsbook balance. They are ideal for moving large sums of money due to the impeccable security of the banking institutions.
While this type of transaction does have a lot going for it, there are also some disadvantages to take into account. For starters, the time required for a bank transfer to clear can be quite long, up to 5 business days, which is simply bad when compared with other services. Furthermore, there are often high costs associated with bank transfers and while this may depend more on your bank, it is still a factor in the grand scheme of things. Finally, to make a bank transfer to deposit at BetOnline you would have to transfer a minimum of $1,000, which may be too high for the average gambler.
EntroPay
EntroPay is an online payment solution used by many different gamblers across the world. It allows users to make instant deposit making it extremely easy for them to start gambling their money.
The service allows users to create virtual debit cards which works exactly like traditional bank cards. This makes the service very accessible since most users are familiar with how a standard bank card works. Overall, EntroPay acts as a proxy between your online gambling account and your personal bankroll.
Additional Methods
| Banking Method | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframe | Withdrawal Timeframe | Countries Where Available | Currencies |
|---|---|---|---|---|---|---|
| Visa | $50 – $5,000 | – | Instant | – | all supported | USD |
| MasterCard | $50 – $5,000 | – | Instant | – | all supported | USD |
| Skrill | $10 – no limit | $25 – $9,900 | Instant | – | all supported | USD |
| Neteller | $10 – no limit | $25 – $9,900 | Instant | – | all supported | USD |
| EntroPay | $20 – $500 | – | Instant | – | all supported | USD |
| Moneygram | $100 – $600 | $50 – $400 | within 1 business day | within 5 business days | all supported | USD |
| WU Pay | $100 – $500 | – | within 1 – 3 business days | – | all supported | USD |
| Bitcoin | $20 – $25,000 | $20 – $10,000 | within 1 hour | within 24 hours | all supported | BTC exchanged for USD |
| Litecoin | $20 – $25,000 | $20 – $10,000 | within 1 hour | within 48 hours | all supported | LTC exchanged for USD |
| Ethereum | $20 – $25,000 | $20 – $10,000 | within 1 hour | within 48 hours | all supported | ETH exchanged for USD |
| Wire Transfer | $1,000 – no limit | $500 – $24,900 | 2 – 5 busines days | within 15 business days | all supported | USD |
| Cashiers Check | $1,500 – $15,000 | $500 – $2,500 | within 14 business days | within 14 business days | all supported | USD |
| Money Orders | $300 – $9,000 | $500 – $9,000 | within 5 business days | within 5 business days | all supported | USD |
Loyalty and VIP Programs
As of the time of this writing, BetOnline does not offer any type of Loyalty or VIP programs to its users. Still, that does not mean that you will not get any extra value by choosing BetOnline. The bonus scheme is set up in such a way so as to continuously reward players for depositing and staying with the sportsbook.
Software and Games
At BetOnline users can have their pick of many different betting options. There are several categories that you can pick from, depending on what you would like to bet. In the main sports category you will find all the traditional sports such as football, tennis, basketball, hockey, etc. There you will be able to filter the sports based on the different leagues and also view upcoming games.
Players Props is a new type of sports betting where you can place customized bets based on a players performance. At BetOnline, you will get to select a player, a statistic and bet type. Additionally, there is also Futures and Props where you will find additional betting options, which will help you find the perfect bet for you. Users can view the odds in three different formats – American, Decimal and Fractional, based on their personal preference. These can also be changed at any point with the click of a button.
Live Betting is a major feature of BetOnline Sportsbook and one that you should definitely take advantage of. Live Betting allows you to see how a game is progressing in real time and to place bets accordingly. To the left side of the screen, you will find all the different games that are currently in session, while in the middle you will get to observe the score. You can naturally, change how you this menu is presented, with the option to view multiple matches at once. There is also a calendar which you can access, giving you a full list of future events. The user interface also allows you to change the format of the odds, with American, Decimal and Fractional being the available ones.
Overall, the software and the user interface at BetOnline are really accessible and easy to use. This sportsbook should be able to accommodate both new and veteran punters without any issue.
Licensing Info
Online gambling is a heavily regulated industry in most parts of the world. In order to offer their services a company first has to pass a series of tests to prove that they are indeed fair and legitimate. After doing this, the company will gain a license from the jurisdiction in question. These licenses serve as proof that the website can be trusted with your money. In the case of BetOnline, there is only a Panama license to be seen. This could be problematic for some gamblers since the regulations in Panama are not considered to be among the best in the world. In fact, there is very little oversight for companies licensed by the Government of Panama.
As long as the website in question makes the annual payments, the regulatory body does not really concern itself with audits unless money laundering is suspected. With this in mind, we would be remiss not to say that BetOnline has been operating for more than a decade and has a track record of treating its customers well.
Customer Support
In the event that you require help you need to be sure that there is a competent team of support agents to assist you, therefore the quality of the customer support is a major aspect to consider when choosing an online gambling website. At BetOnline, there is always someone to lend you aid 24 hours per day, 7 days a week. You can contact the support agents in several different ways, one of which is by email. You can always write a quick email to the support team at cs@betonline.ag detailing your problem. The response times are quick, with the agents reaching back to you within 24 hours at most.
Another more traditional way to contact the support team is to do it via telephone. There is a dedicated phone line that you can dial and receive help from qualified agents. Much like the means of communication, the phone line is available 24/7 and you can call at any time.
Finally, there is always the live chat system, which you can use to directly talk with someone. This is the quickest and most convenient means of communication, as you can do it directly from the sportsbook website. Moreover, this method allows you to achieve contact in no more than a minute and you can get direct assistance with relative ease.