bet365 Sports Betting Review and Bonus

  • bet365 sportsbook slider photo
  • blank
Play Now
Bonus
9.5
Deposit Options
9.5
Loyalty Program
8.8
Software
9.8
Support
9.5

Minimum Deposit: £10

No Deposit Bonus: N/A

Free Bet: N/A

Welcome Package: Up to £100 in Bet Credits

Profit Boost Minimum Odds: 1.20 (1/5)

Bonus Expiration Time: 30 Days

Daily Promotions: Euro Soccer, Tennis, Parlay Accumulator Bonus

Cash Out Feature: Available

Bonuses and Free Bets
100% First Deposit Bonus
Amount Wagering Min. Odds
£100 3x 1/2 (1.50)
Tennis Accumulator Bonus
Max. Bonus Min. Selections Max. Winnings
50% 2 £100,000
Parlay Accumulator Bonus
Max. Bonus Min. Selections Max. Winnings
50% 2 £100,000
Claim Offer
Written by Ian Mac
Ian Mac is a dedicated content writer and editor with consistent 5-star feedback when it comes to creating high-quality gambling content. He writes about casino bonuses, casino destinations and casino games including slots, roulette and blackjack.
, | Updated: October 3, 2024
New Customers only. Up to £100 in Bet Credits. Sign up, deposit £5 or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

Significant Terms and Conditions

  • Available to new customers only. Make a qualifying deposit of £5* or more and claim the offer within 30 days of registering your account to qualify for a 100%matched amount in Bet Credits, up to a maximum of £100*. Once claimed, your Bet Credits will be held in your account balance and are non-withdrawable.
  • To release your Bet Credits for use, you must place qualifying bets to the value of your qualifying deposit (capped at €100*) and they must settle within 30 days of claiming the offer. Only qualifying bets settled after claiming the offer will count towards this requirement.
  • Deposits made using NETeller, Skrill or Skrill 1-Tap will not count as your qualifying deposit.

Bets placed must meet certain conditions to count towards the release of your Bet Credits:

  • Must contain at least one selection at odds of 1/5 (1.20) or greater.
  • In market/fixture combinations that only have two or three potential outcomes (for example Soccer Full Time Result), where you have placed bets on more than one potential outcome, either pre-match or In-Play, only the outcome with your highest cumulative stake will count.
  • Where a stake has been partially Cashed Out, only the remaining active stake will count.
  • Where a bet has been edited using our Edit Bet feature, only the new stake on the new bet will count.
  • Fully Cashed Out, Instant Games, Gaming, void bets or bets placed via our Telephone Betting service will not count.
  • Your Bet Credits are non-withdrawable, and Bet Credits stakes are not included in any returns. Any returns from Bet Credits placed will be added to your Withdrawable Balance. Bet Credits cannot be used on certain products, offers/promotions and bet types. See full Terms and Conditions for details.
  • Your Bet Credits will be forfeit and removed if your account is inactive for 90 consecutive days.

*or currency equivalent

T&Cs, time limits and exclusions apply.

With more than 22 million customers on the global scale and over 60 landbased shops, bet365 is one of the oldest and biggest betting companies in the world. The brand was officially established in the year 2000 and quickly acquired a sterling reputation among gambling enthusiasts the world over thanks to its premium-quality selection of stellar products, spanning virtual casino games, a live dealer offering, a world-class poker platform, a bingo room, and a sportsbook that deserves the attention of all keen sports fans.

The sportsbook spans a jaw-dropping range of markets, available on a variety of sports like tennis, basketball, football, hockey, golf, horse and greyhound racing. Bets on less-known sports like futsal and floorball are accepted since bet365 is a brand which is constantly striving to improve its sports betting offering and to tailor it to the preferences of all customers.

The bookmaker’s sports betting section features a bevy of markets, but at the same time is so well-organised that even inexperienced punters can find their way around. Registered members will benefit from a variety of useful functionalities including an in-play section where wagers on ongoing fixtures are accepted, a live streaming service, statistics, betting news, and history of previous results. Always the trendsetter in its field, bet365 boasts the reputation of one of the first operators in the industry to introduce eSports to its list of products.

You can back your favourites as you go since the sportsbook is fully mobile-responsive and offers downloadable mobile apps, specifically dedicated to sports betting. The esteemed betting provider runs a multi-lingual website so it matters not whether you are fluent in English, chances are you will speak one of the 19 languages available.

Over 15 different currencies are supported, with payments carried out in a time-efficient manner via a wild diversity of secure methods of payment in compliance with the highest security standards in the world. The promotional section over at bet365 is a real treasure for bettors as it comprises an impressive selection of bonuses, designed in such a way so as to accommodate all customers, regardless of the type of sport they are into. Read on to learn more about the sports betting bonuses you can claim at bet365 and the conditions they come with.

Promotions and Bonus Terms

The website of bet365 is home to one of the most comprehensive promotional sections on the internet. In fact, this section is so extensive that it comprises separate categories, each one dedicated to a different type of sport. Some of the sections include football, horse racing and greyhounds racing, but the available offers all depend on which events and championships are currently in progress. We explain about some of the most lucrative offers you can partake in at bet365 in the sections to follow, starting with the fantastic First Deposit Bonus.

100% First Deposit Bonus

bet365 First Deposit Bonus
  • 100% First Deposit Bonus of up to £100
  • Minimum deposit of £5 required
  • Payments with Skrill and Neteller do not qualify

Claim Bonus

There is no better way to start your betting journey at bet365 than claiming the nice 100% Welcome Bonus granted to those who deposit a minimum of £5 at their newly registered accounts. New members of the sportsbook who qualify for the offer are awarded a maximum of £100 in free bet credits. Note that the bonus credits you receive cannot be withdrawn from your bet365 account – they are to be used only in the form of free bets.

If you place multiple bets, at least one of your selections should be made at odds of 1/5 (or 1.20) or higher. In case you win with the bonus funds, they will not be included in the returns you have generated with your winning free bet and will be removed from your balance when the bet has been settled.

Tennis Accumulator Bonus

bet365 tennis accumulator
  • Up to 50% boost on winnings
  • Applies to pre-match accumulators only
  • Winnings capped at £100,000

Claim Bonus

This offer targets primarily tennis fans who prefer to bet on multiple selections and enables them to earn up to 50% extra on all pre-match accumulators involving games from the biggest tennis tournaments and events in the world, including those from the Grand Slam, the ATP, and the Davis Cup. Selections from the in-play tennis markets do not count towards the offer.

The maximum you can obtain in the form of bonuses is capped at £100,000 or the equivalent in the currency used. How much you receive is generally based on the number of selections your accumulator consists of. For instance, double and treble accumulators can earn you 5% and 7.5% in bonuses, respectively, while accumulators consisting of four selections correspond to a bonus of 10%.

The bonus percentages increase by five units for each subsequent selection, added to your tennis accumulator until the maximum of 50% is reached for twelve-folds and above. If one of your selections is voided or postponed, you are still eligible for a bonus but its percentage will be reduced.

50% Parlay Bonus on Accumulators

bet365 parlay bonus
  • Between 5% and 50% in profits’ boost on successful accumulators
  • Applies to sports from the North American markets only
  • In-play games are excluded from the offer

Claim Bonus

Are you a fan of American and Canadian sports? If so, bet365 accommodates your preferences with a special offer which allows you to earn 50% extra on pre-game accumulators (also referred to as parlays) on popular North American events like basketball, hockey, baseball, and American football. The bonus applies to winnings generated with accumulators that involve a minimum of two selections on 2-way markets such as 1st Half Totals, 2nd Half Totals, Game Totals, Spread, Run Line and Puck Line, among others.

The maximum amount you can obtain with this offer is limited to £100,000 or its equivalent in your currency of choice. You are not eligible for participation if you have requested a cash-out of your winnings from the successful accumulator. Editing your selections to include bets from the in-play markets is not allowed and will void your bonus. Your selections qualify for the winnings’ boost regardless of what their odds are.

This one is similar to the tennis offer in that the greater the number of selections involved, the higher the percentage of the bonus. You start with a 5% bonus on your winnings for successful double accumulators. Parlays consisting of twelve or more selections can earn you up to 50% extra provided that you win with all twelve selections.

The Bore Draw Money Back Promotion

bet365 bore draw
This offer is applicable to punters who make bets on any pre-match football markets, such as Correct Score, Scorecast, Half-Time and Full-Time, where the game has resulted in a draw. The betting operator would then refund players’ stakes if their pre-match bets lose.

Note that the refund does not apply to stakes that have been fully cashed out. If your stake has been withdrawn only partially and the match ends in a draw, you still qualify for the promotion but only the remainder of your active stake will be subject to a refund.Claim Bonus

General Bonus Terms and Conditions

While each sports bonus at bet365 has its individual terms, some of the conditions coincide and are valid for most promotional offers in the sportsbook. In the case of bonus matches involving a deposit, punters normally qualify by adding a specific amount of their own funds to their sportsbook balance and making a bet to the same value.

The bonus is then transferred to the punter’s balance after their qualifying bets have been settled and needs to be used within a given period of time before it expires. To use the First Deposit offer as an example, new members of the sportsbook are given 7 days following their registration to opt in for their welcome bonus.

Some of the offers are valid on all sports and markets but the bets need to be made at specific odds. In other cases, in-play markets can be completely excluded from a given promotional incentive. Placing stakes on games in progress results in the punter’s disqualification from the promotion. An example would be the tennis and parlay accumulator bonuses which are available only on multiple-selection bets made on pre-match games.

Another important thing to remember is that the bonus funds are not withdrawable and can be used only for the purposes of risk-free bets. When you claim a sports bonus and win, the free bet’s amount will not count towards your profits meaning that only the net winnings you have accrued will be transferred to your withdrawable balance.

The banking solution you use to deposit funds into your account also matters since payments processed via some of the available methods are excluded from participation in certain promotional offers. For example, e-wallets like Skrill and Neteller will not qualify you for the First Deposit bonus so if you wish to claim it, you should consider another method of payment.

Another thing that punters should bear in mind when claiming free bet bonuses is that these apply solely to bet365’s sportsbook and cannot be transferred to the other products, like the virtual casino or the poker and bingo rooms. Generally, you cannot partake in refunds or prize-boost bonuses with free bets, either. Some offers, like the First Deposit one, cannot be used in conjunction with other sports betting bonuses available at the website.

Banking

Being one of the leading sports betting brands in the world, bet365 accepts customers from many different jurisdictions and offers them a number of easy and secure ways to deposit and withdraw funds to and from their sportsbook accounts. A bevy of payment solutions is available, ranging from the standard credit and debit cards to widespread digital wallets, online payment processors, prepaid cards and bank transfers. Even cheques are accepted for those willing to use them.

The majority of banking options are supported for both deposits and withdrawals but minimum and maximum limits generally vary on the basis of the payment method used. You can read more about some of the most popular options below.

Credit and Debit Cards

Debit and Credit Cards logo

The reputable betting provider enables its registered members to make safe online payments via a broad range of credit and debit cards like the ones issued by Maestro, Visa and MasterCard. Processing a deposit with your card is just as easy as paying your bills online or making a purchase from an online retailer.

There are numerous advantages to using your card when funding your sports betting account at bet365. The operator does not charge its customers for card transactions and the payments are normally transferred immediately. All you have to do is select your card from the list of supported options in the cashier menu, enter its details and the deposit amount, and then confirm the payment. Card payments are supported in a variety of currencies, including GBP, EUR, USD, CAD, and SEK. The minimum and maximum limits may differ depending on the currency used.

Entropay

Entropay logo

The acclaimed sports betting operator maintains a high level of security when financial transactions to and from the sportsbook are concerned. Despite that, some punters are still wary of using their physical cards for sports betting purposes. At bet365, they are provided with the alternative to fund their accounts by using virtual prepaid Visa cards, provided by Entropay.

If interested in depositing with this option, you first need to visit Entropay’s website to register an account and create your virtual card. Once you complete your registration, you can load some money into your newly created virtual card by using either your standard, physical credit/debit card or via a bank transfer.

When depositing with Entropay at bet3565, you will be immediately credited with your money without incurring additional fees on behalf of the sports betting operator. No currency conversion will be needed as bet365 accepts Entropay payments in over twenty different currencies, including less common ones like TWD, INR, and THB.

PayPal

PayPal logo

PayPal is one of the oldest digital wallets in the world and is widely preferred as a deposit method by punters residing in the United Kingdom, Ireland, Germany, Finland, and Sweden, among others. The reason behind its massive popularity is quite simple – PayPal is a time-efficient, fully reliable and secure method of funding your sports betting account, without being forced to reveal your sensitive card details in the process.

The only downside is that punters need to sign up with PayPal accounts and fund them in advance. However, registration is very easy and requires only a couple of minutes from your time. Deposits with this methods are completed instantaneously and do not involve extra charges on behalf of bet365. You can even use the One Touch functionality and stay logged into your PayPal account, which enables you to process your subsequent deposits quicker and easier.

Skrill

Skrill logo

Skrill is another popular e-wallet which works similarly to PayPal. If you are already an account holder, you simply need to select Skrill from the menu of supported banking methods and input the deposit amount. After that, you will be automatically redirected to the official Skrill page where you must sign in and confirm the transaction. Your money will be waiting for you into your bet365 balance in just a few moments.

By using Skrill’s Remember Me feature, you can process your deposits and withdrawals faster since you remain logged into your e-wallet account for subsequent payments made on the same browser and desktop computer.

Bank Transfers

Bank Transfers logo

Bank transfers are among the oldest methods of paying for long-distance purchases and continue to enjoy popularity among many sports fans, including account holders at bet365. This method enables you to transfer money directly from your personal account to that of the betting operator. The latter does not charge punters additionally for bank transfer transactions, but make sure you contact your bank beforehand to enquire about its policies. Extra fees may be imposed by your financial institution.

The only shortcoming of depositing via bank transfers is that they normally require more time to complete. The timeframe has to do with the currency in use and your place of permanent residence. Deposits from Australia, the United Kingdom, and the accepted European countries, carried out in AUD, GBP, and EUR, normally take between one and three business days. Payments conducted with bank transfers from all other countries and in other currencies require significantly more time as the money is normally received within two to ten business days.

Additional Banking Methods

Being one of the big players on the virtual sports betting scene, bet365 supports a secure and very diverse banking platform which comprises a variety of country-specific methods to meet the needs of its vast customer base.

Online banking has gained a very high level of traction among online sports bettors, following the emergence of numerous third-party processors allowing them to transfer funds from their personal bank accounts. Of course, to do this, you need to hold an account with one of the participating banks the payment processor works in partnership with.

Customers from Germany and Austria are recommended to use their local processing platforms, Sofort and Giropay. Punters who are permanently domiciled in the Scandinavian region can take advantage of the local online banking processor Nordea which works in partnership with some of the biggest banks in the Nordic region. This method is primarily used by punters from Sweden, Finland, Norway, and several of the Baltic countries. Those who live in Sweden should feel free to use the online banking services, offered by the local payment-processing company Trustly.

The timeframes for the completion of your payments largely depend on what methods you use. Deposits are generally processed right away, except for the cases where bank transfers and cheques are used where you need to wait several business days before the funds are added to your balance.

Withdrawals require more time due to verification, but generally the quickest method to cash out is using the digital wallets where the money will reach you within 24 hours after the request. Cheques are the slowest option, with some punters having to wait up to 28 business days until their winnings become available to them. We recommend you take a look at the table below as it might help you make a better-informed decision when selecting a payment method at bet365.

Banking Methods Options
Banking Method Minimum/Maximum Deposit Minimum/Maximum Withdrawal Deposit Timeframes Withdrawal Timeframes Currencies Countries where Available
Visa £5 – £20,000 £5 – £20,000 Instant 1 to 5 banking days EUR, GBP, USD, ARS, BGN, BRL, CHF, CZK, DKK, HUF, INR, JPY, MXN, NOK, NZD, PLN, RON, SEK The UK, Germany, Canada, Finland, Norway, Sweden, Hungary, New Zealand, Japan, and Switzerland, among many others
MasterCard £5 – £20,000 £5 – £20,000 Instant 1 to 5 banking days EUR, GBP, USD, ARS, BGN, BRL, CHF, CZK, DKK, HUF, INR, JPY, MXN, NOK, NZD, PLN, RON, SEK The UK, Germany, Canada, Finland, Russia, Ukraine, Mexico, Hungary, Norway, Finland, Japan, and more
Maestro £5 – £20,000 £5 – £20,000 Instant 1 to 5 banking days EUR, GBP, USD, ARS, BGN, BRL, CHF, CZK, DKK, HUF, INR, JPY, MXN, NOK, NZD, PLN, RON, SEK The UK, Ireland, Germany, Canada, Brazil, Russia, Switzerland, Hungary, Latvia, Finland, Swede, and more
PayPal £10 – £5,500 £10 – £5,500 Instant Up to 24 hours EUR, GBP, USD, CHF, CZK, DKK, HUF, JPY, MXN, NOK, NZD, PLN, SEK, The UK, Ireland, Germany, Austria, Sweden
Skrill £5 – £25,000 £5 – £25,000 Instant Up to 24 hours EUR, GBP, USD, BGN, CHF, CZK, DKK, HUF, INR, ISK, JPY, NOK, NZD, PLN, RON, SEK The UK, Norway, Sweden, Switzerland, Russia, Ukraine, Austria, Brazil, Bulgaria, and more
Neteller £10 – £37,500 £10 – £37,500 Instant Up to 24 hours EUR, GBP, USD, BGN, CHF, DKK, HUF, INR, JPY, MXN, NOK, PLN, RON, SEK The UK, Ireland, Finland, New Zealand, Germany, Iceland, Hungary, Russia, Sweden, Switzerland, and more
Entropay £10 – £20,000 £10 – £99,999 Instant Up to 24 hours EUR, GBP, USD, ARS, BRL, CHF, CZK, DKK, HUF, INR, JPY, MXN, NOK, NZD, PLN, RON, SEK, AUD, TWD, THB The UK, Canada, Sweden, Finland, Switzerland, Norway, Russia, Mexico, and more
Pingit £5 – £2,000 N/A Instant GBP The UK
iDebit £10 – £1,500 £10 – £51,500 Instant Up to 24 hours EUR, GBP, USD, The UK, Sweden, Germany, Hungary, Canada, Lithuania, and more
Paysafecard £5 – £770 £10 – £2,000 Instant Up to 24 hours EUR, GBP, USD, CZK, DKK, HUF,MXN, NOK, NZD, PLN, SEK The UK, Lithuania, Ireland, Finland, Egypt, Germany, Sweden, Russia, Hungary, Gibraltar, and more
Fast Bank Transfers £5 – £100,000 N/A 1 to 3 banking days EUR, GBP, BGN, CHF, CZK, DKK, HUF, NZD, PLN, RON, The UK, Ireland, Finland, Germany, Hungary, Switzerland, New Zealand, and more
Bank Wires £100 – £100,000 £25 – £2,000 2 to 10 banking days 2 to 10 banking days EUR, GBP, USD, ARS, BGN, BRL, CHF, CZK, DKK, HUF, INR, JPY, MXN, NOK, NZD, PLN, RON, SEK The UK, Ireland, Norway, New Zealand, Costa Rica, Iceland, and more
Cheques £100 – £50,000 £100 – £50,000 5 to 25 banking days 5 to 28 banking days EUR, GBP, USD, CHF, CZK, DKK, HUF, JPY, MXN, NOK, NZD, PLN, SEK, New Zealand, the UK, Canada
Giropay £5 – £8,000 N/A Instant EUR, GBP, USD, Germany, Austria
Sofort £10 – £8,000 N/A Instant EUR, GBP, USD, Germany, Austria
Nordea £10 – £8,000 N/A Instant EUR, GBP, NOK, SEK, USD, DKK, CHF Sweden
Trustly €10 – €10,000 N/A Instant EUR, SEK, DKK, PLN Sweden
Qiwi €5 – €300 N/A Instant EUR, USD Russia, Ukraine
AstroPay €10 – €300 N/A Instant EUR, USD Russia, Japan, Mexico, Costa Rica
Euteller €10 – €10,000 N/A (use bank transfers instead) Instant EUR Finland

Loyalty and VIP Programme

At the present moment, bet365 supports several loyalty programmes, which include the Casino Comp Point Programme, the Loyalty Club in the poker room, and a separate Loyalty Club for the bingo players. Those who play for real money collect points which can later be redeemed in the form of free credits to play with at the aforementioned sections of the website.

As of the moment of writing the current review, the betting operator has not set up a separate loyalty scheme for sports betting, specifically, but this might soon change considering the immense interest towards the introduction of one such programme.

Sportsbook Features

bet365 sportsThe website was launched nearly twenty years ago so it is understandable that bet365’s sportsbook offers a wild variety of sports and live events punters can place their stakes on. Some of the most popular sports on the comprehensive list of options include football, boxing, basketball, cricket, golf, baseball, hockey and snooker. Those looking for something out of the ordinary can stake their money on less standard options like futsal, darts, netball, surfing and trotting. Esports are also gaining traction among the registered customers at bet365. Bets on greyhound and horse racing are also accepted.

All the options are organised in separate categories so that punters can find whatever they are looking for in a quick and fuss-free manner. The sheer range of markets you get to choose from is mind-blowing. Some of the options that are vastly popular among punters registered at the website include money line, over/under, and handicaps. Accumulators are also accepted but remember all your selections need to win if you wish to collect a payout.

Those who prefer betting on games that are still in progress should head to the in-play section of the sportsbook where they will be able to choose from an exhaustive range of options. You can check when the events are about to commence so that you know when to return and make your bets.

One of the best features the sportsbook has to offer is its live streaming service, which enables you to watch thousands of fixtures in real time straight from your desktop computer. Streaming is accessible only by those who have registered with real-money accounts at the sportsbook.

The live stream works seamlessly on all desktop devices based on Windows and Mac OS. Do not forget to keep your browser and flash player up to date if you wish to enjoy a good-quality stream. The live-stream section is compatible with hand-held devices, including iPads, iPhones and Android-based smartphones so you can take your favourite sports with you on the go. If you insist on a high picture quality, you need a wireless or a 3G connection.

The layout of the sportsbook is very well-structured. You can choose your odds format from the drop-down menu. The website works with the three most commonly used options – decimals, fractions, and the American odds format. There is a separate section where you get to read the latest news about your favourite teams and sportsmen. Statistics are available so make sure you pay a visit to this section of the website as it can assist you in making well-informed decisions with your stakes.

Punters are not necessarily expected to be fluent in English in order to manage their sports betting accounts and place some wagers. The sportsbook section is available in a variety of languages other than English, including Bulgarian, German, French, Romanian, Swedish, and Italian. The website responds seamlessly to mobile devices and can be loaded on smartphones and tablets, based on the iOS, Android and Windows OS.

Licensing Info

Gambling ComissionThose who are new to the sportsbook should know bet365 is a company they can trust. The well-known betting provider is fully legitimate and runs its website under licenses awarded by the Gibraltar and the UK Gambling Commissions. Under the terms set forth by the two renowned regulators, the sportsbook is expected to comply with several important guidelines concerning banking security, customers’ privacy, and the encouragement of responsible gambling.

From the very beginning in the process of registration, punters are prompted to set their own deposit limits for the day, week or month. This enables them to stay in control of their gambling activities and reduces the risk of betting beyond one’s means. Reality checks are also available to bet365’s customers and aim at enabling them to track how much time they spend gambling on the website. This feature involves punters setting up alerts for themselves to remind them they have remained logged into their accounts for a given period of time. You can take short breaks from gambling by making use of the self-exclusion and time-out functionalities.

Another guideline imposed by the two regulatory bodies has to do with the way the payments are processed. In compliance with its regulators’ requirements, bet365 must encode all banking transactions to and from its website with special SSL encryptions to ensure its customers’ funds are not subjected to any fraudulent activities. The sensitive information you share with the operator while opening your account is kept private and is never shared with third parties.

As you have probably heard, the legal status of interactive betting differs between jurisdictions. It may be legal and well regulated in some parts of the world and prohibited – in others. Because of these legal restrictions, bet365 is not able to embrace customers from all jurisdictions. Some of the countries, the sportsbook does not accept registrations from, include the United States, Iran, Iraq, Belgium, and France, among few others.

Customer Service

bet365 supportThe brand has nearly twenty years of experience and is well aware that longevity in this business is based on the ability to keep your customers happy and satisfied. Because of this, bet365 places a great emphasis on providing courteous and quick support to all punters who require additional information or help. The team of support advisers working for bet365 consists of friendly, helpful and skilled individuals who have gone through extensive training in order to be able to answer any questions you may have.

Customer service at bet365 can be reached in a variety of ways, the easiest of which is the live chat functionality at the website. When all advisers have their hands busy with other customers, you may be asked to wait a while but a representative of the support team would normally contact you within a few moments only. If you want to make the job of the advisers easier, make sure you select the proper category from the list of options that best corresponds to your query. This will spare the agents from having to transfer you to another division of customer support.

Punters who are not facing any urgent issues can easily receive the needed information via email where they can rely on getting a response within a day or so, in the worst-case scenario. Contacting the support team over the telephone is also possible but before you do that, you can check the FAQs available in the Help section of the website. It consists of a comprehensive range of common enquiries, so you are likely to find answers to your questions as well. Whatever method you go for, you can count on receiving the information and assistance you need.

BonusInsider is a leading informational website that provides reviews of the latest casino, sports betting, and bingo bonuses. We also list guides on how to play some of the most popular casino games including roulette, slots, blackjack, video poker, live dealers.