| Updated: October 1, 2024As a brand, William Hill has been in the gambling industry since 1934 when its founder, the Birmingham-born businessman William Hill, made his first steps as a successful, even if not an entirely legal bookmaker. Starting with sports bets that were accepted by the phone and by mail, the company grew and evolved into the largest sportsbook in the United Kingdom. In 2008, it introduced its multiplatform website and started offering its rapidly increasing customer base a wide variety of games and betting options.
Today, although it is still widely known as a sports betting brand, William Hill is becoming incredibly popular with its Casino not only among British players but on the international scene, as well. Available for download and as instant-play platform, it can be accessed in nearly 20 languages and accepts players from multiple countries around the world. Payments are made in different currencies and William Hill’s Casino guarantees fast and reliable payouts to a wide range of banking methods.
One of the most impressive highlights of the online casino, however, remains its diverse gaming library which attracts with some of the most popular slots from leading software developers such as Playtech and Microgaming. The table games on offer include premium quality casino classics like blackjack, roulette and poker, while the nice collection of progressive slots boasts generous, 6 and 7-figure jackpots. An exceptional Live Dealer Casino perfectly completes the offering, yet this is just the beginning – to provide the ultimate gaming experience, William Hill Casino has prepared spectacular bonuses for new players and rewarding promotions for its existing players.
Promotions and Bonus Terms
Unlike many similar sites, the renowned online casino does not have many special offers for its customers. Instead, there are only a few promotions but they are specifically designed to reward slots and table games fanatics who would love to take advantage of free spins and deposit bonuses. This can be explained by the interesting bonus policy William Hill has always followed – it offers separate promotions for the different products it has, creating them with convenience and value in mind. Currently, the casino has a couple of exciting promotions both newly registered and existing members would appreciate.
100% up to £300 on the First Deposit
William Hill Casino has prepared a generous Welcome Bonus for all new players who register a real money account at the website. It gives them a 100% match bonus on their first deposit of £10 or more. The maximum amount of the bonus is £300 and it is available only to newly registered members. It is granted automatically upon making the first deposit, so players do not need to obtain a promotional code or claim the bonus.
As with most promotions of this kind, there is a minimum wagering requirement attached to this Welcome Bonus. Before players can request a withdrawal of their winnings, they need to place bets equal to 30 times the combined amount of the bonus and deposit. For instance, if they deposited £20 and received £20 as a bonus, they need to wager at least £1,200 on different games in the casino. There are other conditions regarding this offer and probably the most important one is that once accepted, the bonus is valid for 7 days and if it is not used within this time period, the bonus funds and all winnings generated from them will be removed from the user’s account.
Opt in required. Available 1x per customer. First deposit only. Minimum $10 deposit. Maximum $300 bonus. 40x wagering. Bonus expires 7 days from issue. New customers to casino page only. Player, currency, country, game restrictions & terms apply.
Up to £200 Download Welcome Bonus
Newly registered members of William Hill can choose from several different welcome bonuses offered at the different sections of the site – Games, Sports, Poker, etc. Apart from the Welcome Bonus, there is a great offer for everyone who downloads the casino software on their computer and deposits at least £10 from the Cashier. They will be awarded 150% match bonus on their deposit.
This offer is valid only for players who have already made their first deposit via the desktop website or the mobile casino. In order to receive the 150% bonus up to £200, they need to download the William Hill Casino software, log in their real-money account and make a deposit of £10 or more directly from the downloadable casino. The bonus they receive is not valid for playing in-browser, so they will need to play it through in the downloaded casino.
In addition, the bonus funds will expire within 7 days, so they need to be wagered within this time in accordance with the playthrough requirements of 30x. Before you can withdraw your winnings, you need to place bets equal to 30 times the combined amount of the deposit and the bonus. In other words, if you deposited £20 and received a bonus of £30, you need to wager at least £1,500 before you can cash out.
General Bonus Terms and Conditions
Each promotion offered at the online casino have specific terms and requirements, but before accepting any offer, players should also make themselves familiar with the Terms and Conditions posted at the William Hill website. It is important to note that most bonuses are issued only once per account holder, household, computer, and postal or IP address. Those, for example, who were given a Welcome Bonus, will not be eligible for further first deposit offers. Also, bonuses are not available to players residing in restricted countries such as Hong Kong or the United States of America.
All games in William Hill Casino are counted towards the wagering requirements for the bonuses. Not all of them, however, contribute equally and players will normally meet the playthrough requirement faster if they bet on slot games and scratch cards rather than playing table or card games. To see the contribution percentages of the different games, you can refer to this table. In addition, bets on roulette games are divided into three categories, depending on the table coverage. Low table coverage bets, for instance, contribute 50% towards the wagering, while high table coverage bets are not counted at all.
Punters are allowed to claim and receive multiple bonuses at the same time, with all active offers accumulating in their accounts. Bets on the different games, however, will count towards the wagering requirement only of the first bonus received. Once it is cleared, bets will start contributing to the playthrough of the second bonus, then the third.
| All Roulette Games | Table Coverage (in percentage) | Contribution to Wagering |
|---|---|---|
| Low Table Coverage Bets | 0% – 25% | 50.00% |
| Medium Table Coverage Bets | 25.1% – 48% | 25.00% |
| High Table Coverage Bets | 48.1% – 100% | 0.00% |
Banking
Being one of Europe’s largest betting and gambling brands for decades, William Hill has a reputation of a credible operator who offers convenient deposits and reliable payouts. Customers at its online casino can enjoy various payment methods and a Cashier system which guarantees quick processing of transactions, ease of use, and most importantly, safety. All transfers, personal and banking data are protected by employing the latest SSL/TLS (Secure Sockets Layer and Transport Layer Security) encryption protocols that prevent malicious activities such as hackers’ attacks, access to sensitive information, data leaks, and more.
The casino works with some of the most popular payment methods such as credit cards, e-wallets, bank transfers, and prepaid cards. Often, an ID and a proof of address are required before a withdrawal, so that the identity of the customer is verified. Such security checks are made upon your first withdrawal from the casino and may delay the processing of the transfer. Players at William Hill can choose their preferred currency, as well. Although the gambling operator considers British pounds sterling (GBP) as its main currency, it also accepts payments in AUD, CAD, CHF, DKK, EUR, HKD, JPY, SEK, SGD, and USD.
Credit and Debit Cards
There are many benefits when paying with a credit card – cards are considered a convenient, universally accepted and incredibly secure payment methods, including for depositing into online casinos. Debit cards are also very popular, as they allow you to control your spending, especially if you tend to spend more than you can afford. Both types can be used at William Hill Casino and the accepted brands include Visa, MasterCard, Maestro, and Diners Club International.
Deposits with credit and debit cards are easy, safe and instant, while withdrawals to a card usually take between 3 and 5 business days to complete. William Hill Casino does not charge fees for these transactions, but your bank or credit card issuer may impose some fees. In addition, not all cards will be available for withdrawals. For instance, payouts for Diners Club International are processed via bank transfer and MasterCard-branded cards which are issued in the United Kingdom cannot be used for withdrawals.
Digital Wallets
Although credit and debit cards are widespread across the world, digital wallets have steadily gained in popularity in recent years. Also known as e-wallets, they have become a highly preferred payment method for players at online casinos as the transfer of funds is exceptionally fast, while any sensitive information remains private.
In order to deposit via an e-wallet or withdraw from your gaming account balance, you simply need to have an account with any of the digital wallets accepted by William Hill. These include PayPal, Skrill, Neteller, EcoPayz, Pingit, Yandex, Webmoney, Qiwi, and Moneta. Once again, deposits are instantaneous and they show up on the website within a minute or two. Withdrawals to digital wallets are normally processed within a day.
Online Banking
Another popular payment method at William Hill Casino is online banking which allows customers to transfer funds directly from their banking or checking account to their gaming balance. There are two options here – Fast Bank Transfer where you use your online banking account or a third-party service which acts as an intermediary between your bank and the online casino.
These intermediary services include iDeal, Trustly, Instadebit, Banklink, Sofort, Przelewy, Safetypay, POLi, Sporopay, Euteller, Giropay, and Überweisung. While some of them can be used only for deposits, other direct bank transfer services are available for withdrawals, as well. With this method, there are no processing fees for deposits and withdrawals and funds are transferred in real time.
Prepaid Cards
Players at William Hill Casino can also fund their accounts using prepaid cards and vouchers. These cards can be physical, plastic cards such as those offered by Paysafe, or virtual vouchers like Astropay or Neosurf. They can be purchased online or from various land-based shops and come in different denominations. Some cards can also be used as digital wallets – you can fund them via a credit card or some other payment method. For instance, Entropay cards are prepaid virtual Visa cards and they are can be used for both deposits and withdrawals.
Once you have a cash voucher or a prepaid card, you will need to enter its PIN or security number at the casino site, choose an amount you wish to deposit and then, authorise the transaction. Several prepaid methods can be used for depositing – Entropay, Astropay, Neosurf, Paysafecard, ToditoCash, and William Hill Cash Direct. Normally, they cannot be used when cashing out and in this case, the withdrawal will be processed via Bank Transfer. There are two exceptions – Entropay cards and William Hill Cash Direct cards, which can be purchased or received as a gift at hundreds of William Hill shops. They are available only to UK-based players who use GBP as their preferred currency.
No fees are charged by the casino when it comes to deposits or withdrawals via prepaid vouchers, but Paysafe, for example, will impose certain fees on each transaction.
Other Banking Methods
William Hill also allows its customers to make deposits and withdraw their winnings through traditional banking methods such as wire transfers and cheques. They can be found under the Cash Transfers area of the Cashier page of the casino. Bank transfers can be ordered at a local bank branch or by telephone. Also, there are two types of Bank Transfer – Standard and Swift Bank Transfer. They can be used for depositing and withdrawing and no fees are imposed by William Hill.
Cheques are also available for funding your account and cashing out but they can only be in GBP. Once again, there are no fees associated, even though your bank may charge some processing fees. Players should know that these transactions take longer to complete, including the deposits via wire transfer and cheque which will normally show up on the website within 10 working days.
Most of the banking options available at William Hill Casino are regional, while popular methods such as credit cards or e-wallets can be used for deposits and withdrawals from multiple countries around the world. Due to new regulations, however, some services are no longer available in some regions. For instance, Skrill does not process deposits from France, Belgium, and Japan, as well as many other smaller countries such as Angola, Greenland, Barbados, Niger, and the Faroe Islands. For more comprehensive information about the different banking methods, their availability and deposit/withdrawal limits, you can check this table.
| Banking Methods | Minimum/Maximum Deposit | Deposit Timeframe | Minimum/Maximum Withdrawal | Withdrawal Timeframe | Countries Where Available | Currencies |
|---|---|---|---|---|---|---|
| Visa | £5 – £99,000 | Instant | £5 – £99,000 | 3 to 5 Business Days | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| MasterCard | £5 – £99,000 | Instant | £5 – £99,000 | 3 to 5 Business Days | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| Maestro | £5 – £99,000 | Instant | £5 – £99,000 | 3 to 5 Business Days | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| Diners Club International | £5 – £99,000 | Instant | N/A | N/A | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| PayPal | £10 – £5,500 | Instant | £10 – £5,500 | Within 24 Hours | Austria, Finland, Ireland, Sweden, UK | GBP, EUR, USD, SEK |
| Skrill | £10 – £80,000 | Instant | £5- £80,000 | Within 24 Hours | Most Accepted | – |
| Neteller | £10 – £25,000 | Instant | £5- £30,000 | Within 24 Hours | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| Pingit | £10 – £1,500 | Instant | £5 – £10,000 | Within 24 Hours | UK | GBP |
| EcoPayz | £10 – £8,400 | Instant | £5 – £99,000 | Within 24 Hours | Most Accepted | GBP, EUR, USD, CAD, JPY |
| Webmoney | £10 – £10,000 | Instant | £5 – £10,000 | Within 24 Hours | Most Accepted | EUR, USD, RUB, UAH, BYN, VND, BTC |
| Yandex | £10 – £10,000 | Instant | £5 – £10,000 | 1 to 3 Business Days | Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan | USD |
| Moneta | £10 – £10,000 | Instant | £5 – £10,000 | Within 24 Hours | Armenia, Belarus, Georgia, Kazakhstan, Moldova, Russia, Ukraine | EUR, USD, RUB |
| Fast Bank Transfer | £10 – £10,000 | Instant | £5 – £100,000 | 5 to 7 Business Day | ustralia, Austria, Belgium, Czech Republic, Estonia, Finland, Germany, Greece, Hungary, Ireland (Rep. of), Isle of Man, Italy, Latvia, Lithuania, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, and United Kingdom. | EUR, USD |
| Trustly | £10 – £10,000 | Instant | N/A | N/A | Estonia, Finland, Poland, Spain, Sweden | DKK, EUR, NOK, PLN, SEK |
| INSTADEBIT | £10 – £10,000 | Instant | £25 – £100,000 | 3 to 5 Business Days | Canada | USD, CAD |
| iDEAL | £10 – £10,000 | Instant | N/A | N/A | the Netherlands | EUR |
| SafetyPay | £10 – £10,000 | Instant | N/A | N/A | Austria, Mexico, Spain, Costa Rica and Peru | EUR, USD |
| EPS | £5 – £10,000 | Instant | N/A | N/A | Austria | EUR |
| POLi | £10 – £10,000 | Instant | N/A | N/A | New Zealand | AUD, NZD |
| Sporopay | £10 – £10,000 | Instant | N/A | N/A | Slovakia | EUR |
| Euteller | £10 – £10,000 | Instant | N/A | N/A | Finland | EUR |
| Giropay | £10 – £10,000 | Instant | N/A | N/A | Germany | EUR |
| Qiwi | £10 – £10,000 | Instant | £5 – £10,000 | Within 24 Hours | Russia, Kazakhstan, Ukraine | EUR, USD, RUB |
| Paysafecard | £10 – £200 | Instant | N/A | N/A | Most Accepted | GBP, EUR, USD, CAD, AUD, SEK, DKK |
| Todito Cash | £10 – £10,000 | Instant | N/A | N/A | Mexico | USD, MXN |
| Neosurf | €10 – €12,000 | Instant | N/A | N/A | UK, Austria, Canada, Switzerland, Germany, Netherlands, and Sweden | EUR |
| AstroPay | £10 – £10,000 | Instant | N/A | N/A | Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, México, Perú, Venezuela. | EUR, USD, GBP, BRL, RMB, JPY, TRY, INR, THB, ARS |
| William Hill CashDirect | £10 – £5,000 | Instant | £10 – £5,000 | Instant | UK | GBP |
| Bank Transfer | £25- £100,000 | 3 to 5 Business Days | £25- £100,000 | 5 to 10 Business Days | Most Accepted | EUR, GBP, NOK, PLN, SEK, BRL, RMB, JPY, TRY, INR, THB, ARS, etc. |
| Bank Cheque | £25- £100,000 | 10 Business Days | £25- £100,000 | 7 to 10 Business Days | Most Accepted | GBP |
Loyalty Program
William Hill Casino offers active players the opportunity to become members of the exclusive VIP Club. All customers are eligible for membership and in order to receive special treatment, VIP bonuses and prizes, they need to play for real money and accumulate Complimentary Points (or Comp Points). Each £10 wagered on games is worth 1 point which means that every time they place a bet, players receive a portion of their stake back.
The comp points exchange rate depends on the VIP status but at the start, punters can earn £1 when they convert 100 points. The VIP Club has 4 tiers which can be reached while playing for real money. The comp points are accumulated in the account balance and there is no limit to what you can get and redeem. Still, the points are valid for three months and if not redeemed in this period, they expire. There is a minimum amount of 100 points that can be converted.
Software and Games
William Hill’s online casino is wonderfully organized and laid out, it’s aesthetically pleasing with large game icons against a dark blue background. With great performance and fast loading times, the online gambling platform offers slots and table game enthusiasts quick access to instant games without the need to download any software. There is a Download Casino, as well, for those who prefer to open their favourite games directly from the desktop of their computer.
The Casino section at William Hill’s website combines games from various categories, styles and software providers. Although the main portion of games is by Playtech, the casino has also added numerous titles from leading gaming studios such as Microgaming, NextGen, IGT, Ash Gaming, WMS, and Evolution Gaming. Another interesting feature of William Hill’s Casino is that it highlights all new games and has a convenient Search function. Among the most interesting new titles on offer are Stars Awakening, Dirty Dancing, and the exclusive 6-reel, 4,096 ways to win Epic Ape slot game. There is a useful section dedicated to the Rules of the games, which would be highly appreciated by all new players at the casino. They can also open the Promo page where they will find all on-going special events and promotions.
Games
Along with the three-reeled classics, there are many modern, action-packed video slots, including branded titles like Robocop, Frankie Dettori’s Magic Seven, and Gladiator. Other popular releases offered under the Slots category include the Age of the Gods slot series, White King, Leprechaun’s Luck, Jekyll & Hyde, and many others. One of the most exciting section in William Hill’s Casino lobby is Jackpots where you can find dozens of progressive slots like Jackpot Giant, Bounty of the Beanstalk, Gold Rally, Beach Life, Gladiator Jackpot, and once again, the Age of the Gods slots. Often, the top prizes of some of these games exceed several million pounds and the size of the jackpots increases with the popularity of each individual game.
Under the Card and Table categories, there is a wide range of classic casino games such as roulette (European, French and American varieties), Sic Bo, poker and blackjack in many different variations. Players at William Hill Casino can also play Progressive Blackjack, 3D Roulette, Blackjack Pro and Casino Hold’em. Several high-quality video poker games are available in this section, as well – Jacks or Better 4 and 50 Line, Deuces Wild Multihand, Joker Wild, and many others.
While all these are virtual casino games, there is a separate collection of fantastic Live Dealer games which are streamed live from professional studios directly to your desktop computer, laptop or mobile device. These can be played from the separate Live Casino section of William Hill or from the Casino lobby. They include a couple of 8-deck blackjack games, a European and a French Roulette, Baccarat, Casino Hold’em Poker and Hi-Lo. All games come in crisp, high-definition video and are hosted by professional croupiers in real-time, while the table limits should be suitable for most players.
Mobile Casino
Mobile users can enjoy a nice range of slots and casino games if they download the William Hill Casino App on their phones and tablets. Beautifully designed and fully functional, it is available for iOS devices and can be downloaded from Apple’s App Store for free. The application boasts superb performance so that players can access all their favourite games in an instant, whenever and wherever they are.
William Hill has several iOS apps for the different products it has on offer – Casino, Sports Betting, Bingo, Vegas, and Live Casino. The Casino App allows you to choose from high-quality casino games like roulette or blackjack and bet on popular slots such as Superman the Movie and Age of the Gods collection. The application is compatible with all iPhone, iPad and iTouch devices that run on iOS 9.0 or later. It is available in several languages – English, German, French, Russian and Japanese.
Currently, the gambling operator does not offer a native app for Android devices, so Android users can open William Hill’s Mobile Casino Site directly from the web browser on their phones or tablets.
Licensing Info
William Hill Casino is operated by WHG (International) Limited, a gambling group which is registered in Gibraltar and licensed by the Government of Gibraltar. Still, this is one of the longest-standing and most reputable betting companies in Europe. It is regulated by the Gibraltar Gambling Commissioner but as it is primarily oriented towards UK-based players, WHG also holds a licence granted by the UK Gambling Commission.
Following such strict regulations, the online casino provides its customers with fair gaming, security, and transparency. It is committed to a policy of fairness, reliability and honest attitude towards the customers.
In addition, Playtech’s licence does not apply for certain territories, so its software cannot be used in Israel, Estonia, Cyprus, Bulgaria, Hong Kong, and the United States of America (and its territories).
Customer Support
William Hill’s online gambling platform has a large FAQ section which contains detailed information on a wide range of topics such as user accounts, banking, and promotions. There are several large FAQ pages, including Terms and Conditions, Getting Started, My Account, Betting Query, Gaming Query, Sports Rules, Payments, Promotions, and Responsible Gambling.
Of course, players who experience any kind of difficulty while playing at the casino can contact the Customer Support division, which is available at any time of the day via Live Chat or phone. The support agents will be able to identify the issue and to assist you in a professional and quick manner. There is a free phone service for UK-based players, as well as two international lines for customers residing outside the UK.
In addition, the Contact page has a convenient email form where you can upload verification documents before a withdrawal. Casino representatives can also be contacted via William Hill’s official social media accounts and William Hill Help on Twitter, in particular.