| Updated: October 1, 2024Heavy Chips is an online casino which will make sure that you are having a great time playing your favorite games and, in the meantime, you have plenty of chances for racking in major winnings. Although the casino does not have extensive experience in the iGaming field since it was founded in 2018, it still manages to provide a very exciting adventure to its members.
The company which owns the gaming website is Highweb Services and its subsidiary company, HighWeb Ventures N.V., is licensed by the Government of Curacao. This license also applies to Heavy Chips and members of the casino can be sure that they are playing on a properly regulated website.
As Heavy Chips knows that one of the main things that please players is gaming diversity, the virtual casino has joined forces with different innovative software providers. Among them, there are some pretty major companies and some that are smaller but definitely have amazing games with wonderful quality.
Whether you are about to join the virtual casino or you are a regular player, you will be presented with very generous promotions. These will help you along the way of your casino journey and you will have plenty of opportunities for a lucrative gaming experience.
When it comes to managing your bankroll, you will be able to rely on a handful of convenient payment solutions. Whenever you like to deposit money or withdraw your winnings, Heavy Chips will allow you to pick the option that will process your payments in the fastest and most secure way.
Promotions and Bonus Terms
If you decide to join Heavy Chips you will be welcomed with Free Spins from the get-go. All you need to do to enjoy them is to simply create your account. In addition to this promotion, you can enjoy plenty of other offers suitable both for newcomers and regular casino players. You can opt-in for the promotional emails of Heavy Chips which will notify you whenever there is an offer available to you. You can also check all of the available promotions on the website of the casino.
10 Free Spins on Signup
- No Deposit Bonus
- 10 Free Spins on Vegas VIP Gold
- Bonus Code: VEGAS10
- Max Bet While Wagereing: €5
- Wagering Requirements: 99x Winnings Amount
If you are one of the new players at Heavy Chips, you will enjoy 10 free spins on Vegas VIP Gold. In order to claim the Sign Up Bonus, all you need to do is open an account at Heavy Chips and claim the 10 Free Spins by using the promo code VEGAS10. After that, the free spins will instantly appear in your gaming account.
This offer is valid only for new casino members who are creating an account at Heavy Chips. The best part is that you are not required to make any deposit in order to enjoy this offer. The Free Spins Signup offer is available only to residents of Austria, Canada, Finland, Germany, Ireland, Mexico, New Zealand, Norway and Switzerland.
Once you have received the Free Spins, they will be available in your account for 7 days. You will have to use them and meet the wagering requirements that come with them within these 7 days. In order to activate the Free Spins, you will have to open the slot Vegas VIP Gold. You can check the status of the Free Spins in the Cashier section.
When you have used all of the 10 Free Spins, you will see the amount you have won thanks to them. If you wish to withdraw your winnings, you will first have to wager them 99 times. While doing so, the maximum stake you are allowed to make per spin is capped at €/$5. Once you are done with the wagering, your winnings will be automatically transferred to your cash balance. If you feel that you cannot meet the wagering requirements for the Signup Bonus, you can cancel the offer and the winnings will be removed from your account.
First Deposit Bonus
- 200% Match Bonus up to €400 + 100 Free Spins
- You get minimum of 10 Free spins; 30 spins if your deposit is €50+; 100 spins if you deposit €150+
- Minimum deposit: €10
- Winnings from Free Spins are wager-free
- Max Bet While Wagereing: €5
- Wagering Requirements: 35x Bonus Amount
New casino members can also enjoy a bountiful 200% Bonus of up to €400. In addition to that, you will receive up to 100 Real Money Spins after you have deposited into your gaming account for the first time.
The minimum deposit that will allow you to claim the 1st Deposit Bonus is €/$10. The minimum amount will award 10 Real Money Spins in addition to the 200% Match Bonus. If you deposit over €/$50, you will enjoy 30 spins, while a deposit of over €/$150 will give you 100 Real Money Spins.
The great thing about the Real Money Spins that come along with this offer is that winnings accumulated with them are subjected to no wagering requirement. This means that you will be able to cash them out instantly. However, before you can withdraw the match bonus, you will need to wager it 35 times. After you have received the bonus, you will have 7 days to complete the wagering of the bonus. Keep in mind that when you are staking the bonus amount, you will be allowed to bet a maximum of 8% of the credited bonus amount but not more than €/$5 per spin/game.
Second Deposit Bonus
- 150% Match Bonus up tp €75 + 10 Free Spins
- The Free Spins can be used only on Vegas VIP Gold slot
- Minimum deposit: €10
- Max Bet While Wagereing: €5
- Wagering Requirements: 35x Bonus Amount
The new members of Heavy Chips can continue to revel in fruitful gaming when they make their second casino deposit. When they upload money to their casino account for the second time, players can enjoy a 150% Bonus up to €/$75. In addition to that, you will enjoy 10 Free Spins which can be used on the slot Vegas VIP Gold.
The minimum deposit you are required to make in order to claim this offer is €/$10. The Free Spins will appear immediately in your account after you have claimed the offer. They are available only on the slots Vegas VIP Gold and the winnings you have accumulated thanks to them are yours to enjoy as they carry no wagering requirement.
The deposit bonus must be wagered 35 times before it is converted to withdrawable funds. You will have 7 days after claiming the offer to complete the bonus wagering. While you are doing so, the maximum amount you are allowed to bet on a single spin/game is 8% of the bonus amount and not more than €/$5.
25% Weekend Cashback
- 25% Cashback
- Wager-free
- Live Casino Games do not qualify in this promotion
- General bonus T&C’s apply
If you are a loyal player and you enjoy making bets at Heavy Chips, you can be rewarded even for your losses. On Sundays, you can receive 25% cashback on your losses from Saturday. On Mondays, yet again, you can be rewarded with 25% cashback for the losses you have accumulated on Sundays.
The cashback amount you are bound to receive is calculated on the amount you have accumulated due to your losses during an entire day (UTC). If you are making wagers on Live Casino games, they will not be counted towards the losses qualifying for the cashback. You will receive your 25% cashback in the form of real money which is not subjected to any wagering before withdrawal.
Monday Surprise Spins
- Claim €5 if you have made 1 deposit in last 7 days
- Claim €10 if you have made 3+ deposits in last 7 days
- Claim €20 if you have made 5+ deposits in last 7 days
- Maximum win: €50
While many people have bad feelings towards Mondays, members of Heavy Chips have the chance to start the week with a surprise bonus. The more you play every week, the better the reward you will receive on Monday will be.
If you have made 1 deposit in the previous week, your Monday reward will be a €/$5 bonus. Making 3 deposits in the last 7 days will guarantee you a €/$10 bonus, while 5 deposit in the previous 7 days will award €/$20. You will be notified via email about the type of bonus you will receive thanks to Monday Surprise Spins. Keep in mind, however, that if you have an active bonus in your account, you might not receive any bonus from the Monday offer. The maximum winnings you can enjoy from this bonus is capped at €/$50.
Deposit €20, Play with €50
- €30 Bonus
- Wagering Requirements: 35x Bonus Amount
- Minimum deposit: €20
Members of Heavy Chips have the chance to make use of yet another generous bonus. As long as they are not new casino members who still have not topped up their account, players have the chance to deposit €20 and receive €30. This will give them €50 to play with and improve their winning chances at Heavy Chips.
When you decide to make use of this offer, you should head to the cashier, choose to deposit €20 and select the Deposit €20, Play with €50 promotion from the list of available offers. After you are done with the deposit, the bonus will appear immediately in your account. The standard 35x wagering requirements will also apply to this bonus and you will need to meet them before you can withdraw the bonus funds.
300% Android App
- 300% Match bonus up to €80
- Minimum deposit: €20
- Can be claimed only once
- Max Bet While Wagereing: €5
- Wagering Requirements: 35x Bonus Amount
There is also an exclusive bonus for players who have downloaded the casino app on their Android devices. Thanks to this offer, those who have decided to play on the go will be able to enjoy a 300% Match Bonus.
In order to make use of this promotion, you will need to deposit €/$20 to your account which will ultimately reward you with a Match Bonus of €/$60. This offer is available only to Android users who have downloaded the casino app from the mobile website of Heavy Chips. This bonus can be redeemed only once and the usual wagering requirements of 35x also apply to it.
When you are staking the bonus amount, keep in mind that you are not allowed to bet more than €/$5 per spin/game. Once you are finished with the bonus wagering, your funds will automatically turn into withdrawable cash.
General Bonus Terms
While you can see some of the terms and conditions that apply to each casino promotion, you are advised to also check the General Bonus Terms of Heavy Chips. They will help you understand what is the general nature of the casino bonuses and what rules apply to them. This way you will know which offers are suitable for you and will help you in your gaming endeavors.
You can claim only one bonus at a time and if you have an active bonus in your account, claiming another one will void the current promotion. You can, however, cancel any bonus in your profile by clicking on the ‘X’ icon and confirming the action.
The bonuses can be used only on video slots and games powered by specific software providers which include BetConstruct, Endorphina, Habanero, iSoftBet, Playson, Pragmatic Play. You will be able to see the games you will be allowed to play with bonus funds as they will be marked with a special sign.
Unless it is specifically stated otherwise, all deposit bonuses are subjected to wagering of 35x. Meanwhile, Free Bonuses must be wagered 99x before they turn into withdrawable funds. When meeting wagering requirements, you are not allowed to bet more than €/$5 per spin/game. Usually, players are given 7 days to use a bonus they have received and complete its wagering. If they do not do so in the given promotional time, their bonus and accumulated winnings are declared void.
There is a limit for the winnings from bonuses that you can cash out. Usually, winnings from deposit bonuses will allow you to withdraw a maximum of 10x the amount of the qualifying deposit. For the winnings accumulated from Free Bonuses, the limit is €/$50.
Banking
In order to enjoy your virtual casino experience to the fullest, you must be sure that you will be able to quickly make deposits and, later on, enjoy your profits. Thankfully, at Heavy Chips, you will have the opportunity to use a handful of payment solutions. This will help you to top up your balance in no time and you will also withdraw your winnings in a hassle-free manner. As the virtual casino welcomes players from different parts of the world, it has made sure that many of them will be able to use the currency that is most fitted to them. When you open your account at Heavy Chips, you will be able to select CAD, DKK, AUD, EUR, NOK, NZD, SEK or USD as your payment currency.
The minimum accepted deposit at the online casino is €/$10 or its equivalent in other currencies. Players can request a single withdrawal in a week and the least amount they can cash out is €25 or its currency equivalent. The maximum amount one can withdraw in a month is set at €10,000. While most methods will enable you to boost your gaming balance instantly, cash out requests take about 3 days to be approved, after which your money is transferred to you. When it is possible, the casino will use the same payment method for your withdrawals as the one you have utilized for your deposits.
While most payment methods do not incur any surcharges, you will have to pay a fee of €4 for SEPA bank transfers and €50 for international bank transfers. It should be noted that Canadian players will be able to use only ecoPayz for their withdrawals, while Australians can use only Visa cards for that purpose.
Bank Transfers
Many casino members will have the chance to use direct bank transfers to cash out their winnings. This will allow them to withdraw their money to their personal bank account. If you resort to this payment method, you will be using the service of the banking institution you know very well and have always trusted. This makes payments via bank transfers very secure, as the majority of banks utilize the latest security measures.
Bank transfers, however, cannot be used for deposits at Heavy Chips and they can impose pretty high fees when you initiate a withdrawal to your bank account. Players who request a cashout via bank transfer may pay a fee up to €50 and the processing time may take up to 5 business days.
Credit Cards
One of the most convenient payment solutions used around the world is credit/debit cards. This is why Heavy Chips has also allowed its members to use their Visa and Mastercards for deposits and withdrawals.
When you initiate your first deposit via your credit or debit card, you will be asked to provide your card details. These include the names of the cardholder, the number of the card, its expiration date and CVV number. The virtual casino can save your details automatically which will allow you to quickly complete any future payment.
The deposits via credit and debit cards are instant and they will cost you no fees. This payment method is also accepted for withdrawals and it takes up to 3 days for the transaction to be processed.
E-wallets
When you are using a credit/debit card for your casino payments, you have to disclose sensitive information. As many players do not enjoy this part as it can be dangerous to share such details, Heavy Chips also allows making deposits and withdrawals via e-wallets. Companies like Skrill, Neteller and ecoPayz offer digital wallets which can be used for transactions at this online casino.
Before you can use any of these wallets, you will need to open an account with the service you prefer and have access to. The next step is to use the method most suitable for you to upload funds to your digital wallet. Once you have set up your e-wallet, you can easily make deposits and withdrawals at Heavy Chips. The only details you will need when you use an e-wallet is your username and password which will allow you to log into your Skrill, Neteller or ecoPayz profile. Once you confirm the payment, your money will instantly appear in your gaming account at Heavy Chips.
If you decide to use e-wallets for withdrawals, you will be able to cash out your winnings in a very convenient, safe and budget-friendly way. Nor deposits or withdrawals via e-wallets impose any surcharges from the casino and it takes up to 3 days for the processing of cashouts.
Additional Banking Options
At Heavy Chips, players will have more alternatives when it comes to their deposits. In addition to the aforementioned solutions, you can use prepaid cards and vouchers. This option will allow you to instantly top up your balance and transfer your funds in a very secure way. Since prepaid cards and vouchers will not require players to provide any type of sensitive information, many prefer this solution for their casino deposits.
Patrons of Heavy Chips will be able to use prepaid cards and vouchers by paysafecard, Neosurf, Flexepin, ecoVoucher. These services impose no additional fees which make them a very pocket-friendly way to manage one’s deposits. The only downfall to prepaid cards and vouchers is that you cannot use them for withdrawals.
| Banking Methods Options | Minimum/Maximum Deposits | Minimum/Maximum Withdrawals | Fees | Deposit Timeframes | Withdrawal Timeframes | Currencies | Supported Countries |
|---|---|---|---|---|---|---|---|
| Visa | €10 – No Max | €25 – €10,000 | Free | Instant | Up to 3 Days | EUR, SEK, DKK, NOK, CAD, AUD, NZD, USD | Most Accepted |
| Mastercard | €10 – No Max | €25 – €10,000 | Free | Instant | Up to 3 Days | EUR, SEK, DKK, NOK, CAD, AUD, NZD, USD | Most Accepted |
| Skrill | €10 – No Max | €25 – €10,000 | Free | Instant | Up to 3 Days | EUR, SEK, DKK, NOK, CAD, NZD, USD | Most Accepted |
| Neteller | €10 – No Max | €25 – €10,000 | Free | Instant | Up to 3 Days | EUR, SEK, DKK, NOK, CAD, USD | Most Accepted |
| ecoPayz | €10 – No Max | €25 – €10,000 | Free | Instant | Up to 3 Days | EUR, SEK, DKK, NOK, CAD, NZD, USD | Most Accepted |
| Bank Transfer | N/A | €25 – €10,000 | up to €50 | N/A | Up to 5 Days | EUR | Sweden, Germany, Finland, Czech Republic |
| paysafecard | €10 – No Max | N/A | Free | Instant | N/A | EUR,USD, GBP | Most Accepted |
| Neosurf | €10 – No Max | N/A | Free | Instant | N/A | EUR, USD, CAD, AUD, NZD, SEK, DKK, NOK | UK, Austria, Canada, Switzerland, Germany, Netherlands, and Sweden |
| Flexepin | €10 – No Max | N/A | Free | Instant | N/A | EUR, CAD, AUD | Australia, Canada |
Loyalty and VIP Programme
As of now, Heavy Chips does not offer a VIP program which will provide certain players with exclusive perks. Instead, every casino member can opt-in to receive exclusive promotions via email. Whenever you want to make use of the special offer you have received from the casino, all you need to do is click on the link provided in the email. This will redirect you to a new page with the offer and the terms that apply to the exclusive bonus. You can make use of such offers only if you do not have an active bonus in your account. The next step is to proceed to the Cashier page and make the required minimum deposit. Once you are done with the payment, the bonus will be available in your account.
Software and Games Selection
At Heavy Chips, casino enthusiast will be swamped with different games which will suit the taste of every type of player. Since the online casino has decided to work with a variety of software providers, the diversity on the gaming website is overwhelming and one can choose from a plethora of fun, rewarding and engaging games.
Among the different software providers that have developed the games at Heavy Chips, you will have a major name like Microgaming. This is one of the leaders in the iGaming industry and its games prove why they are some of the best on the online casino entertainment scene. The famous company has powered slots like Fortunium, The Finer Reels of Life, Game of Thrones, Immortal Romance and other popular titles.
In addition to slots, Microgaming has also seriously delved into the table games sector. This is why, at Heavy Chips, you can play numerous casino classics like Vegas Single Deck Blackjack Gold Series, Premier Roulette, Dragon Tiger, Three Card Poker and many more.
In addition to Microgaming, at Heavy Chips, you can find games powered by providers such as 1X2gaming, Habanero, NextGen Gaming, iSoftBet, Endorphina, Pragmatic Play and many more. These companies mainly focus on developing slots but you can also come across some pretty good table games variations powered by these names.
If you really enjoy slots, you should give games like Super Twister, Emperor’s Garden, Ultimate Super Reels, Wolf Gold, Slotomoji and many more a try. These slots are both very entertaining and rewarding which is why plenty of players enjoy betting on them.
While you can enjoy plenty of table games at Heavy Chips, you can also have a great time thanks to various video poker games. If you head to the Poker section of the interactive casino, you will come across options like All Aces, Tens or Better, Jacks or Better, Joke Poker, Bonus Deuces Wild and other great variations. You will have the chance to play all of the games with multiple hands which will allow you to bet on up to 100 hands at once.
Players who are chasing huge payouts will very much appreciate that Heavy Chips has listed the jackpot games in a separate category. Games like Super Multitimes Progressive, Jackpot Rango, Cash Splash, Major Millions, King Cashalot offer players the chance to sweep very generous progressive jackpots. Currently, the biggest one is offered on Mega Moolah which can quickly turn any lucky winner into a millionaire.
To make the experience of its members even more authentic, Heavy Chips is also offering Live Casino games. These are provided by Evolution Gaming and BetGamesTV. Thanks to their innovative software solutions, you can enjoy a realistic casino experience which is accompanied by tables with different betting limits. This way both high-rollers and recreational players can enjoy roulette, blackjack, poker and baccarat variations. In addition to classic table games, you can also play games like Money Wheel, Dice Duel, Lucky 7, Wheel of Fortune, War of Bets and other live-dealer options which are fun and can be very rewarding.
Licensing Information
One of the important things players should know when betting real money online is whether the virtual casino is properly regulated and licensed. Heavy Chips uses the online gambling license by the Government of Curacao, issued to HighWeb Ventures N.V. which is the holding company of Highweb Services Limited.
While Curacao is not the strictest authority in the iGaming industry it has issued gaming licenses to many good virtual casinos. On the bottom of the website, you will see the logo of the Curacao Gaming License and you will be able to check the validity of the casino’s license by clicking on that logo.
Customer Support
If you need help with any of your casino endeavors, you can simply contact the support team of Heavy Chips. Before that, however, you can head to the FAQ page of the virtual casino and take a look at the information that is provided there.
Whenever you are looking for answers, you will be able to find them by contacting Heavy Chips agents via the live chat. This feature will allow you to send your inquiries instantly and receive an answer almost immediately. Another way to contact the customer support team is via emails. You can send them at support@heavychips.com and the casino representatives will reply your email in a very timely manner.
If you are logged in to your account, you can also use your Inbox to send your questions to the support team. The casino agents will provide the information you need as soon as they can. To make the casino experience as convenient as possible, the virtual casino supports both English and German.