| Updated: October 1, 2024EuroGrand offers a great variety of online casino games with hundreds of different titles being at your disposal. The online casino can be accessed from any computer or mobile device that has an Internet connection and you can do this at any hour of the day. The casino supports a downloadable desktop client, as well as, an instant play interface, which will allow you to immediately start playing your favourite games.
Additionally, here you can benefit from the many different promotions, which will make your experience highly enjoyable and perhaps more profitable. There is something here for both new and returning players and those who stay with EuroGrand long enough may gain entry into the prestigious VIP Club.
Furthermore, players can receive 24/7 customer support in a variety of different ways and the online casino is available in 10 different languages, including English, French, Spanish, Russian, Swedish, Finnish, and more. If this online casino is of any interest to you, then please look below where we will go over all relevant information about it.
Bonus Info
At EuroGrand you will have access to a lot of different bonuses, which will extend your play time and also give you the chance to earn a nice boost to your bankroll, in addition to your usual winnings. These promotions, available to both new and returning players, feature relatively favourable terms which can be normally be completed quickly and with no hassle. Below we will outline some of the currently available promotions at EuroGrand and the terms and conditions associated with them.
Welcome Bonus
The first promotion at EuroGrand is the Welcome Offer, which gives you the chance to claim a very large bonus, which you can use on all of the casino games. Once you open an account with EuroGrand, you will be offered a bonus upon making your first deposit. The bonus amount will vary based on how much you deposit. This promotion gives you two option, to take either the ‘standard’ bonus or the high roller one.
The standard bonus will match your deposit 100% up to €100.00 , requiring only that you deposit a minimum of €20.00. The High Roller bonus will match your deposit 50% up to €1,000.00 but comes with a minimum deposit of €2,000.00, and it will also grant you 25 free spins. The wagering requirement is 35 times the amount of the deposit and the bonus combined, while the winnings from the free spins have to be wagered 40 times. You have 7 days to complete this otherwise all bonus funds will be voided and removed from your balance.
Please note, the currency you are depositing in does matter. For example, those who deposit in GBP and are not from the UK, Gibraltar or the Isle of Man will not be eligible to receive this bonus. Similarly, Canadian players depositing in EUR also are not allowed to participate. In the terms of the bonus, you will find the specific conditions for each currency in the small print.
New customers only. Opt in is required. 1st deposit only. Bonus expires 7 days from issue. Min €20 deposit. Max Bonus €100. 35x Wagering. Max redeemable €2,000. Player, country, currency, game restrictions and terms apply.
Second Deposit Bonus
Once you have received the first bonus and played through it, you will have another opportunity to claim another one of the same kind. This one will match your deposit 60% up to a maximum of €500.00. The minimum amount of money that you would have to deposit to qualify for this promotion is €10.00.
If you wish to cash in this bonus, you would have to complete the wagering requirement, which is also 30 times the combined amount of the bonus and the deposit. This bonus will be valid for 7 consecutive days and if you do not meet the wagering requirement before that time passes, all bonus funds will be forfeited.
Invite a Friend
If you ever wish to bring your friends over to EuroGrand do know that there will be some form of compensation for you. For every friend that you refer, you will receive a €50.00 bonus for your troubles.
The standard bonus terms apply to this promotion, which you may read below if you are unfamiliar with them.
Deposit Bonuses
EuroGrand is in the habit of offering excellent promotions and as a result, you will get to enjoy small bonuses whenever you use particular payment services to top up your casino balance. This offer is perpetual and will apply to all deposits that you make with these services.
The size of the bonus will vary depending on the payment method of choice, ranging from 10% to 15% of the size of the deposit. The minimum amount that you have to deposit for this bonus is €10.00.
General Bonus Terms
As you already know, there is no such thing as a free lunch and for every bonus that you accept and every promotion that you take part of there are rules and conditions that you will have to abide by if you wish to withdraw your bonus funds. To begin with, every bonus that you receive will last for 7 days and after that time has passed all bonus funds will be removed from your balance if you have not met the wagering requirement. The default wagering requirement at EuroGrand is 30 times the combined amount of the bonus and the deposit. This means that you have to place bets equal to or greater than that sum. For example, if you deposit €100.00 and receive €100.00 in bonus funds, you will have to wager 30x(100+100)= €6,000 before you are allowed to cash in the bonus.
Please keep in mind that not all games have the same contribution to the wagering requirement. Some titles, such as slots, will count 100%, while others like blackjack will only contribute 20%. Placing any risk-free bets, such as betting on both red and black on roulette, will not count towards the requirement and may even be considered bonus abuse once the staff reviews your play sessions. Furthermore, any double down bets on blackjack, video poker, etc., will not be included in the wagering requirement.
Additionally, if you request a withdrawal prior to meeting the wagering requirement, you forfeit the right to your bonus. It is very important for you to know, that when you have a positive cash and bonus balance at the same time, any bets that you place will be made with cash first, and only after your real-money bankroll is empty will the bonus funds be used. For the most part, you can only have one active bonus at a time.
Please keep in mind that these are all general terms and they may not apply in all cases. Based on your country or the currency that you wager, you may experience some differences in the wagering requirements, specific game contributions, available promotions, etc. Be sure to read the terms and conditions personally, so that you may fully understand what you are required to do. This way you could avoid a potentially sticky situation if things do not go the way you planned.
| Game | Percentage Contribution |
|---|---|
| Slots | 100% |
| Scratch Games | 100% |
| Pai Gow, Red Dog, Let it Ride | 25% |
| Casino Hold’em | 25% |
| Baccarat | 20% |
| Blackjack | 20% |
| Stravaganza | 20% |
| Craps, Sic Bo | 20% |
| Video Poker | 20% |
| Blackjack Switch, Pontoon | 5% |
| Casino War | 5% |
| Lucky Wheel (Spin a Wheel) | 5% |
| Double Down Option on all games | 0% |
| All other games | 100% |
| Excluded Games | Percentage Contribution |
|---|---|
| Wild Gambler (slot) | 25% |
| Wild Gambler 2: Arctic Advaneture (slot) | 25% |
| Football Rules (slot) | 25% |
| Roulette Contributions | Percentage Contribution |
|---|---|
| High Risk (0% – 25% of table covered) | 50% |
| Medium Risk (26% – 48% of table covered) | 25% |
| Low Risk (49% – 100% of table covered) | 0% |
Banking
A very important aspect of online casino are the available banking methods. Since you cannot physically deposit cash you will be required to use one of the many available payment solutions. At EuroGrand, there is a wide variety of payment methods that you can utilize. Most of these are international services, but there are also several regional ones, which are limited to specific countries. In this point, we will go over some of the more popular ones and lay out their advantages and disadvantages.
Credit Cards
Credit cards have become one of the most prefered transaction methods when making payments online. This is also true for online casinos and at EuroGrand you will be able to make instantaneous deposits using Visa, Maestro, MasterCard, and Diners Club.
Utilizing a credit card will allow you to make safe and secure transactions, as well as timely withdrawals. Unfortunately, the casino cannot process withdrawals to your MasterCard credit card so you will have to use another payment service if that is what you have.
Neteller
Neteller is one of the leading eWallet services used by gamblers online. With this payment method, you can deposit to EuroGrand in a matter of seconds, while the withdrawals are considered the fastest in the industry.
Anonymity is an added bonus, since your Neteller account is not connected to your personal bank account there is no risk of someone misusing your funds like there is with credit cards. While you will need some time to set up your account, this is one of the best options available to you.
Skrill
Skrill is another eWallet payment solution that is accepted by EuroGrand. This service is quite similar to Neteller, in the sense that you can store and move money as you please.
Deposits are processed as soon as you click the button and when you decide to cash in the money will be in your Skrill balance within a day. Skrill and Neteller are owned by the same parent company, so the only difference between the two is in the fees and charges. This means that you will be able to make great use of this service and be completely satisfied with it.
PayPal
PayPal is the largest eWallet service in the world and it is supported by almost any online shop or casino. EuroGrand is no exception in this and here you can use your PayPal account to top up your casino bankroll. Deposits take place instantly, while withdrawals will require no more than one business day to clear.
One of the best perks of PayPal is that you can use it for many different purposes outside online gambling. This service is supported by the vast majority of online stores, which will allow you to make the same instant payments. Overall, PayPal is an excellent choice for online casino enthusiasts and you cannot go wrong with it.
Paysafecard
Paysafecard is considered to be the go-to prepaid method to use at online casinos. This prepaid service allows you to make instant deposits with complete anonymity on the financial side of things. The cards are purchased from retail locations and can be used at most online casinos, including EuroGrand.
This service has very few disadvantages, but the ones that it does have can have a major impact. For example, you cannot withdraw your winnings to a Paysafecard due to the prepaid nature of the service. If you do wish to cash in you will have to resort to another payment solution.
EcoPayz
EcoPayz is an online payment solution which allows you to make instant deposits from your bank account to your casino bankroll. This is often regarded as one of the most secure online payment methods there are and it is supported by a large number of online casinos.
Using this service you will be able to enjoy increased anonymity and speedy withdrawals. While EcoPayz is not a popular as some of the other payment solutions listed here, it is no less useful for online gamblers.
| Banking Method | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframe | Withdrawal Timeframe | Countries Where Available | Currencies |
|---|---|---|---|---|---|---|
| Visa | €10.00 – not specified | up to €50,000 in 30 days | Instant | 4 – 7 business days | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| MasterCard | €10.00 – not specified | – | Instant | – | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| Maestro | €10.00 – not specified | up to €50,000 in 30 days | Instant | 4 – 7 business days | all supported countries | EUR, GBP, USD |
| Diners Club | €10.00 – not specified | up to €50,000 in 30 days | Instant | 4 – 7 business days | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| Neteller | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | all supported countries | EUR, GBP, USD, CAD, SEK |
| Skrill | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| PayPal | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | all supported countries | EUR, GBP, USD, CAD, SEK |
| instaDebit | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | Canada | EUR, GBP, USD, CAD |
| iDebit | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | Canada | EUR, GBP, USD, CAD |
| EntroPay | €10.00 – not specified | up to €50,000 in 30 days | Instant | 4 – 7 business days | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| Paysafecard | €10.00 – not specified | – | Instant | – | all supported countries | EUR, GBP, USD, SEK, CHF |
| ecoPayz | €10.00 – not specified | up to €50,000 in 30 days | Instant | 1 business day | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| WebMoney | €10.00 – not specified | up to €50,000 in 30 days | Instant | 2 business days | all supported countries | EUR, USD |
| POLi | €10.00 – not specified | – | Instant | – | Australia, New Zealand | EUR, GBP, USD, CAD |
| Fast Bank Transfer | €10.00 – not specified | up to €50,000 in 30 days | up to 5 business days | 2 – 5 business days | all supported countries | EUR, GBP, USD, CAD, SEK, CHF |
| iDeal | €10.00 – not specified | – | Instant | – | all supported countries | EUR, GBP, USD, CAD, SEK |
| Przelewy24 | €10.00 – not specified | – | Instant | – | Poland | EUR, GBP, USD, CAD, SEK |
| Sofort Uberweisung | €10.00 – not specified | – | Instant | – | Germany, Austria, Spain | EUR, GBP, USD, CAD, SEK |
| Giropay | €10.00 – not specified | – | Instant | – | Germany | EUR, GBP, USD, CAD, SEK, CHF |
| Moneta.ru | €10.00 – not specified | – | Instant | – | Russia | EUR, GBP, USD, CAD, SEK |
| Nordea | €10.00 – not specified | – | Instant | – | Sweden, Finland | EUR, GBP, USD, CAD, SEK, CHF |
| Euteller | €10.00 – not specified | – | Instant | – | Finland | EUR, GBP, USD, CAD, SEK |
| EKonto | €10.00 – not specified | – | Instant | – | Czech Republic | EUR, GBP, USD, CAD, SEK |
| EPS | €10.00 – not specified | – | Instant | – | Austria | EUR, GBP, USD, CAD, SEK, CHF |
| Multibanco | €10.00 – not specified | – | Instant | – | Portugal | EUR, GBP, USD, CAD, SEK |
| Teleingreso | €10.00 – not specified | – | Instant | – | Spain | EUR, GBP, USD, CAD, SEK |
| Trustly | €10.00 – not specified | – | Instant | – | all supported countries | EUR, GBP, USD, CAD, SEK |
| Qiwi | €10.00 – not specified | – | Instant | – | all supported countries | EUR, GBP, USD, CAD, SEK |
| Todito | €10.00 – not specified | – | Instant | – | Mexico | EUR, USD |
| Sporopay | €10.00 – not specified | – | Instant | – | Slovenia | EUR, GBP, USD, CAD, SEK |
| AstroPay | €10.00 – not specified | – | Instant | – | Brazil | USD |
| Comgate | €10.00 – not specified | – | Instant | – | Czech Republic | EUR, GBP, USD, CAD, SEK |
| Qiwi Wallet | €10.00 – not specified | – | Instant | – | Russia, Kazakhstan, Ukraine | USD |
| Yandex | €10.00 – not specified | – | Instant | – | Russia | USD |
Loyalty and VIP Programs
At EuroGrand you will have the opportunity to join the VIP Club, once you prove that you are committed and involved with the casino. Long-term players who are offered this chance will get to enjoy several different privileges that normal users do not. Some of these are noticeable, others less so, but each will positively affect your experience in some way.
To begin with, each VIP member is assigned a personal account manager, who will help the player with their finances and day-to-day casino experience. Furthermore, as part of the VIP Club, you will also be eligible to receive exclusive promotions, deals, and special prizes, that are not normally available to normal members. What this means is that you will have the chance to win even more money and therefore need better banking. As a result, VIP members are given priority whenever they wish to cash in and their withdrawals are processed first.
If you are a high roller then you will definitely want to get into the Club, as members are offered higher betting limits, allowing them to be higher sums on most games. Finally, those accepted in the VIP Club will be invited to attend special events exclusive only to them. Overall, being part of the VIP Club is an excellent offer and one that you should take if it is extended to you.
Software and Games
EuroGrand gives you the opportunity to play an excellent selection of games provided by none other than Playtech, one of the largest names in the development of online casino software. Playtech was one of the first studios that began creating online casino games and it has retained its dominant place in this competitive industry. EuroGrand is home to hundreds of unique titles and many different genres. There is something for everyone here, with slots to match everyone’s taste and table offerings that include some of the most played casino games in the world, such as roulette, blackjack, baccarat, and more.
At this online casino, you have the option to either download the casino client and play the games natively on your desktop computer, or alternatively, to utilize the excellent instant play interface and enjoy your favourite titles directly in the window of your browser. Either way is perfectly functional and it will allow you to achieve maximum enjoyment from your gaming sessions. Furthermore, EuroGrand also offers support for those who like to play while on the go. The casino has provided a mobile application for both iOS and Android devices, allowing you to place bets on your favourite games regardless of where you are, as long as you have a stable Internet connection.
Apart from the virtual games, users can also enjoy the Live Casino, which offers live games streamed directly to your screen. These are highly immersive and you will be able to truly appreciate the casino atmosphere without ever having to step foot in a physical casino. The social aspect of these games is not to be overlooked. The ability to chat with the other players or the croupier is a large positive and it can make your experience all the better.
Licensing Info
Online gambling gets a bad reputation among some circles, as particular individuals do not believe that you can have a good experience wagering on the Internet. This is, of course, only a myth and it holds no water in reality. Online gambling is a heavily regulated industry, where each operation has to be tested and approved by a government institution before it can legally offer its services.
In the case of EuroGrand, we can rest assured knowing that it is licensed not by one, but by two separate regulatory bodies. One of these is the United Kingdom Gambling Commission which stands as one of the most respected institutions in its respective field. The UKGC does its job incredibly well, making sure that any company that it approves is honest and has the integrity required to run an online gambling website. Additionally, EuroGrand is also licensed by the Government of Gibraltar to run this operation. A Gibraltar license is not the most impressive feat to be sure, but online casinos with this license have an excellent track record of being fair and honest.
An online gambling license does not only guarantee that the games will be fair and random, but also that the online casino in question is capable of safeguarding users’ personal and banking information. At EuroGrand, this is done with the latest encryption technology, which makes sure that player data can only be viewed by the casino staff and the users themselves. This means that any information that you enter into the system will remain private and therefore secure.
Customer Support
EuroGrand does its best to make sure that players are fully satisfied with their experience at the online casino. Every now and then, however, a situation may arise where the user cannot do something without proper assistance. In that case, one can always turn to the support staff, who are highly trained and qualified to handle any and all problems related to the casino.
Should the need arise, you can reach the support team via several different means. One way would be to use the live chat system, where you can communicate with a casino representative immediately. This is considered the quickest way to make contact as you can expect to receive a reply within a minute of starting the conversation.
A different method to contact the support staff is to simply pick up the phone and call them. There are two different lines that you can call – one toll-free number, available to UK players, and one for international users. Alternatively, you can always write them an email and wait for the staff to reach back to you. This usually happens within 24 hours or less.
The support team is available 24 hours per day, 7 days per week. The quality of customer care at EuroGrand is certainly commendable and you will always receive the appropriate assistance.