| Updated: October 2, 2024Being a well-respected authority in this business, Casino.com is 100% committed to providing its player community with a fair, secure and thrilling gambling experience. The gaming library is available for instant play but there is also the option to download the casino’s robust client at no charge and install it on your desktop computer. Those who prefer to play as they go will benefit from Casino.com’s native applications for smartphones and tablets, based on iOS and Android.
When you register at Casino.com, you are guaranteed to enjoy a fair treatment since the leading operator is licensed and regulated by two authorities that are acknowledged and respected on a global scale – the Gambling Commissions of the United Kingdom and Gibraltar. The list of banking methods, supported by Casino.com is beyond thorough and spans various widespread options like cards, digital wallets, online banking processors, and prepaid solutions.
New depositing players can start their online gambling journey with a hefty Welcome Bonus Package. Customer support is available at all times to assist members of the casino so do not hesitate to contact the professional support hosts whenever you fancy a chat.
Promotions and Bonus Terms
Casino.com knows how to make its new customers happy from the get-go but the needs of existing players are also taken into consideration. First-timers at the multi-lingual website are treated to a generous Welcome Bonus Package consisting of up to 200 extra spins on qualifying slots plus an appetising 100% Welcome Bonus upon making their first deposits at Casino.com.
Various ongoing promotional incentives run throughout the year, with some of the bonuses being reserved for specific game types, like slots for instance. Read on to learn how you can claim the tasty bonus offers at Casino.com.
Welcome Package
- 100% Welcome Bonus of up to £100 plus 200 Extra Spins after your first deposit
- Wagering requirements of 40x the bonus amount (20x for the extra spins) apply
- Minimum qualifying deposit of £20 is required
- Extra spins’ winnings are capped at £100
New customers. Min deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform, payment restrictions and T&Cs apply.
What better way to set out on your online gambling adventure than redeeming a Bonus? You most likely will be impressed enough with what Casino.com has to offer and will be willing to commit with a deposit. The fun does not end here – when you make a payment for the first time, the sum will be doubled immediately with a nice 100% Welcome Bonus of up to £100 plus 200 extra extra spins on the Age of the Gods slots. The minimum deposit that will qualify you for this amazing offer is £20 or the equivalent in your currency of choice. The extra spins are split into batches of 20 rounds and are awarded daily for a period of ten days after you have redeemed the bonus.
As is normally the case with bonuses, you are expected to comply with certain terms and conditions before you can request a withdrawal of your winnings. To begin with, the bonus is redeemable after you cover a playthrough of at least 40x the bonus amount. When you opt in for the offer and make a deposit, the bonus funds will be available to you after you have exhausted the deposited amount in full with real-money stakes. Use up the bonus as quickly as you can since it expired after 30 days of inactivity on players’ accounts.
The Funky Friday Promotion
- Enter the valid promo code each Friday to receive £5 in bonus credits
- Use your credits on the qualifying NetEnt slot
- Cover the playthrough of 40x (the bonus amount) to withdraw up to £5,000 in winnings
There is no better way to prep up for your weekend gaming session than receiving a gift of casino credits. Fridays at Casino.com can indeed be funky thanks to the nice £5 deposit bonus existing customers can claim and spend on the slot that qualifies for play during the weekend.
There are only two steps you need to go through in order to obtain the bonus monies. Log into your Casino.com account on Fridays and enter the valid code for the promotion (BANG) – the funds will be instantly available for you to use on the qualifying slot, which varies each week. To withdraw the winnings you have accumulated with this bonus, you are required to clear a playthrough of 40x the bonus amount. The winnings players are allowed to cash out with this offer are limited to £5,000.
The Red or Black Promotion for Slot Fans
- Deposit £25 on Wednesdays to receive 20 extra spins or 50 super spins on the qualifying slots
- Cover the rollover of 20x the winnings amount
- Receive up to £1,000 in winnings
Slot fans who already hold accounts at the website are not left with empty hands, either, since Casino.com offers them an ongoing promotion that is tough to resist. Each Wednesday, existing customers are given the chance to grab some spins at no charge, with the option to choose from two different offers.
The deposit amount that will qualify you for participation stands at £25 (this is the minimum). This sum can earn you 50 extra spins on Playtech’s Age of the Gods: God of Wisdom if you use the code RED. Enter the code BLACK and you become eligible for 25 “super” spins on the Jurassic Island slot, courtesy of Ash Gaming, which is an acclaimed company currently owned by the leaders Playtech.
The playthrough for this bonus is set to 20x the winnings amount. Once you cover it on the slot that qualifies for the offer, you will be credited with up to £1,000 in credits to use for more free play at Casino.com.
General Bonus Terms
Reading Casino.com’s bonus terms is of essential importance and needs to be done prior to partaking in any of the available promotional offers. While each bonus has unique terms attached to it, some of the conditions players need to comply with coincide. For starters, there is no bonus without wagering requirements. If you wish to process a successful withdrawal of your winnings, you need to clear the playthrough for the respective bonus.
As you have probably noticed, the rollover varies from one offer to another but let us use the referral bonus by way of example. The rollover there is quite low at 15x the bonus amount of £50 which means players must deposit and stake a minimum £750 of their personal funds before they are allowed a withdrawal request. Any attempts to cash out before you cover the playthrough would lead to the forfeiture of your bonus winnings, so don’t bother trying that.
Make sure you check the table with the games’ contribution we have compiled. This is important, because the weightings towards the playthrough differ between games. Some of the titles have a higher contribution and will help you clear the rollover faster while others are either completely excluded or count only partially towards the said requirements.
Another thing to bear in mind is that you normally cannot withdraw the bonus (or in some instances, the winnings acquired with the bonus) as cash. Only the Welcome Bonus is redeemable after you clear the wagering requirements. Most of the other bonuses are not redeemable meaning that you cannot withdraw them. Sometimes, winnings are awarded only in the form of free credits to play with. Such is the case with the profits generated with the extra spins.
While we are on the topic of extra spins, it must be mentioned that these are limited to a specific value that varies depending on the promotion and the game. To give an example, the value of the bonus spins from the Welcome Package is limited to £0.25 per round. You can stake only £0.01 per active payline. Players can easily calculate the maximum value of their extra spins by multiplying the stake per line by the overall number of paylines. The value of the super spins from the Red and Black offer is higher at £0.50.
You cannot use one bonus in conjunction with another as this is considered promotional abuse. At Casino.com, customers are permitted to claim only one bonus at a time. When the bonus is used up in its entirety and the playthrough is covered, you can opt in it for another offer. Make sure you choose your payment method carefully as deposits with some of the available banking solutions are completely excluded from participation.
The same applies to customers from specific countries. For instance, players from China are not eligible for the referral bonus while those who reside in Canada or Denmark will not be able to claim extra spins on NetEnt games since the developer’s slots at Casino.com are not available to customers from these jurisdictions.
| Type of Game | Game Weightings towards Playthrough |
|---|---|
| Video Slots | 100.00% |
| Scratch Cards | 100.00% |
| Pai Gow Poker | 25.00% |
| Red Dog Poker | 25.00% |
| Casino Hold’em Poker | 25.00% |
| Roulette | 25.00% |
| Wild Viking | 25.00% |
| Wheel of Light | 25.00% |
| Baccarat | 20.00% |
| Blackjack | 20.00% |
| Blackjack Switch | 5.00% |
| Pontoon | 5.00% |
| Stravaganza | 20.00% |
| Sic Bo | 20.00% |
| Craps | 20.00% |
| Video Poker (except Jacks or Better) | 5.00% |
| Lucky Wheel | 5.00% |
| Video Poker varieties with the gamble feature | 0.00% |
| Video Slots with the gamble feature | 0.00% |
| Fortunate Five, Gold Rally, Blood Suckers, Dead or Alive, Everybody’s Jackpot | 0.00% |
| All other games | 100.00% |
Banking
Convenient banking is an important aspect of gambling online for real money and therefore, having a sufficient number of methods to choose from is crucial. Casino.com does not fall flat in this respect as it supports a very comprehensive list of widespread and lesser-known banking options to accommodate the preferences of all players who join its community.
Some of the most preferred payment methods customers can use to fund their Casino.com accounts include debit cards, third-party online banking processors, digital wallets, prepaid cards and vouchers, as well as regular bank transfers. Whichever method you pick, you can feel confident your transactions will be encrypted and processed safely and time-efficiently.
Debit Cards
One of the most common ways to make a deposit is by using your debit card, so it makes sense Casino.com accepts card payments by brands like Visa, Visa Electron and MasterCard that have become household names the world over. These are preferred over some of the other solutions due to their high level of security, convenience, and efficiency. Players from the United Kingdom are more than welcome to process their payments to and from Casino.com by using cards that are locally available. These include Solo and Switch but Delta-branded cards are also supported.
When processing your first withdrawal with a card (it needs to be in your name, of course), you must first register it with Casino.com. Some of the necessary information players are expected to provide includes the name of the card’s owner, its expiry date, and its CVV number. Do not feel intimidated by sharing such information with Casino.com as sensitive as it is. All your banking details are secure and well encrypted. This method can be used by players from a vast number of accepted countries, does not involve fees on behalf of Casino.com, and is instant.
ecoPayz
This is practically a digital wallet which enables Casino.com players to process borderless payments worldwide without having to worry about safety and confidentiality. The wallet is supported in a variety of countries and needs to be connected to your ecoAccount. You can open one in a few minutes only. After the account is verified via email, you can use ecoPayz to process your deposits at the Casino or cash out your winnings.
The procedure is very simplified and quick as players only need to click on the wallet’s logo on the banking page of Casino.com and input the sum they prefer to transfer. They are then redirected to the official ecoPayz page where they must log in with their credentials and follow the instructions to verify the payment. The money is immediately transferred to the casino balance and ready to use on the available games. Withdrawals with ecoPayz are also possible but are completed within several business days.
Skrill
Those of you who are looking for a reliable e-wallet to use at Casino.com can opt for Skrill, formerly called Moneybookers. This is one of the leading brands of digital wallets in the world and as such, is available in an impressive number of countries. Skrill provides Casino.com players with the opportunity to transfer money to and from their accounts in an easy and secure way.
It functions in a similar fashion to ecoPayz as it also calls for registering an account but again, the procedure is fuss-free and will take only about a minute of your time. After you have set up your Skrill account, you can select the method in the cashier and use your email address to initiate the payment. It goes without saying this allows you to conduct your online gambling transactions anonymously. This method is also a great alternative for high-rollers who have the pluck to deposit and stake substantial amounts of money – such players can transfer as much as £35,000 via Skrill.
Additional Banking Options
Keep in mind these are only some of the accepted options at Casino.com and there are plenty more for customers to choose from. You can initiate a standard bank transfer, use prepaid vouchers by Paysafecard or opt for the virtual Visa cards, issued by Entropay.
Some of the methods listed in the cashier of Casino.com are available in specific jurisdictions. To provide an example, only German players can use Giropay and Sofort. Meanwhile, players from Brazil are given the chance to load their accounts via the local Lobanet. AstroPay is a great option for those of you who live in South America, in countries like Argentina, Chile, Peru, and Mexico, among others.
The minimum and maximum limits vary depending on the method of banking and the currency in use. Feel free to compare the precise limits in GBP and the timeframes in the table since this would allow you to make the best decision as to which method suits your individual needs the most. As for the available currencies, Casino.com supports plenty of those – GBP, EUR, USD, CAD, AUD, HKD, NZD, SEK, NOK, ZAR, and JPY.
| Banking Method | Minimum/Maximum Deposit | Maximum Withdrawal | Deposit Timeframes | Withdrawal Timeframes | Currencies | Accepted Countries |
|---|---|---|---|---|---|---|
| Visa | £20 – £25,000 | NO | Instant | 3 to 5 business days | USD, GBP, CAD, EUR, AUD, NZD, HKD, SEK, NOK, ZAR, JPY | Most Accepted |
| MasterCard | £20 – £25,000 | NO | Instant | 3 to 5 business days | USD, GBP, CAD, EUR, AUD, NZD, HKD, SEK, NOK, ZAR, JPY | Most Accepted |
| Maestro | £20 – £25,000 | NO | Instant | 3 to 5 business days | USD, GBP, CAD, EUR, AUD, SEK, NOK, ZAR, JPY | Most Accepted |
| PayPal | £10 – £10,000 | NO | Instant | Up to 72 hours | GBP | The UK |
| Neteller | £10 – £35,000 | NO | Instant | Up to 72 hours | USD, GBP, EUR, AUD, NZD, HKD, SEK, NOK, ZAR, JPY | Most Accepted |
| Skrill | £10 – £35,000 | NO | Instant | Up to 72 hours | USD, GBP, CAD, EUR, AUD, NZD, SEK, NOK | Most Accepted |
| Paysafecard | £10 – £250 | N/A | Instant | N/A | USD, GBP, CAD, EUR, AUD, SEK, NOK | Most Accepted |
| Citadel Instant Banking | £20 – £8,000 | NO | Instant | 3 to 7 business days | USD, GBP, CAD, EUR, AUD, SEK, NOK, JPY | Canada, Sweden, Finland, Australia, Japan, the UK |
| Entropay | £20 – £10,000 | NO | Instant | 3 to 5 business days | USD, GBP, EUR | Most Accepted |
| iDebit | £20 – £10,000 | NO | Instant | 3 to 7 business days | EUR, NOK, AUD, GBP, JPY, NZD | The UK, Sweden, Finland, Japan, New Zealand, Canada, Australia |
| ecoPayz | £20 – £10,000 | NO | Instant | Up to 72 hours | USD ,GBP, AUD, CAD, EUR, HKD, JPY, NZD, NOK, ZAR, SEK | Most Accepted |
| Bank Transfers | £20 – £10,000 | NO | 3 to 5 business days | Up to 7 business days | USD, GBP, CAD, EUR, AUD, NZD, HKD, SEK, NOK, ZAR, JPY | Most Accepted |
Software and Games Selection
Casino.com works in partnership with several notable providers that are celebrated for introducing various improvements and innovations, taking the casino software development to a whole new level. One of the big names associated with Casino.com is that of renowned developer NetEnt, which is a Sweden-based company specialising in the development of virtual casino games, branded titles, live dealer games, and products with pooled jackpots.
Another well-known supplier that has partnered with Casino.com is Playtech. This is one of the most experienced software developers in the business as its history can be traced back to 1999. Playtech is based on the Isle of Man and over the years following its establishment has introduced a wild variety of world-class slots, classic table games, bingo products as well as two incredibly robust platforms, one for sports betting and one for poker.
At Casino.com, players will be able to choose from a broad range of premium slots. Some of these are more suitable for purists who prefer simplified titles with 3 reels and a limited number of lines. Others are more advanced in terms of graphics presentation – these boast improved animations and additional features like bonus games, extra spins, a gamble option, and special symbols. Some of the most notable titles you can find at Casino.com include Guns N’ Roses, Gonzo’s Quest, and Jack Hammer by NetEnt and Irish Luck, The Flintstones, and White Lion by Playtech.
In fact, some of the Playtech titles are branded and based on popular flicks and TV shows like South Park and the films from the DC series. At Casino.com, you can become a millionaire in a split second since some of the slots are linked to progressive pools where the prizes accumulate at a rapid pace with each bet placed on a given game. Popular progressive titles you can engage in while enjoying your stay at Casino.com include Jackpot Giant, Mega Fortune, and Beach Life.
There is an extensive selection of casino classics which comprises a wild diversity of blackjack and roulette variants. Fans of 21 can play Blackjack Surrender, 21 Duel Blackjack, Blackjack Peek, and Pontoon while those looking to spin the Devil’s Wheel can indulge in American, European, French and Multi-Player Roulette, among other options. Video poker fans are not left without alternatives, either, with several fantastic variants of the game like Jacks or Better, Deuces Wild, All American Poker, and 2 Ways Royal. Baccarat, craps and Sic Bo are also on offer.
Casino.com is home to an incredible live dealer section. This brings the atmosphere of the actual casino floors to players’ living rooms as the games are hosted by real dealers and broadcast directly to their desktop screens. You can join the dealers for a game of French Roulette, Seven-Seat Baccarat, Casino Hold’em, Blackjack or Three-Card Brag.
Casino.com’s collection is available in flash and download formats. The downloadable casino client is unfortunately only compatible with desktop computers based on Windows. However, Linux and Mac users can easily access the gaming collection directly in their browsers without installing anything. Mobile play is yet another option since the website responds very seamlessly to all well-known brands of portable devices based on Windows Phone OS, iOS, and Android OS. A native application for iPads and iPhones is available for a free download at the website.
Licensing Info
Casino.com has become the epitome of respectability and integrity and as such, has attracted a loyal following of regular players who keep returning to its website again and again. The casino operates under the umbrella of the Gibraltar-based Mansion Limited, which was established back in 2003 and has since become one of the most acclaimed gambling companies in the industry. It manages and runs a number of premium gambling offerings, including sportsbooks, poker platforms, and online casinos.
Casino.com has the right to legally offer its services and products to players from an exhaustive list of countries as it bears the stamp of approval of the UK Gambling Commission and the Gibraltar Gambling Commission. Both regulatory bodies are recognised worldwide for their strict standards and guidelines their licensees are expected to adhere to. Casino.com is not an exception, either.
Considering Casino.com’s background, it is not surprising the operator strives to provide the optimal conditions necessary for high-quality gambling. These include secure and time-efficient payments, gaming diversity, and privacy of customers’ personal information. All payments are conducted in accordance with strict security policies. Special measures are taken to prevent fraudsters from gaining access to the sensitive information. An extra level of safety is added by the utilisation of a special RSA 128-bit encryption.
A special emphasis is placed on the importance of responsible gambling and fairness. The software is audited regularly to ensure it is arbitrary. Underage persons are prevented from joining the website while existing customers are given a chance to self-exclude or use the time-out option when they feel their gambling has started to become problematic.
Customer Support
Casino.com’s primary goal is to ensure everyone enjoys a hassle-free stay at its website, no matter whether it comes to payments, account management, or promotions participation. For the most part, players’ experience goes smoothly as issues or disputes occur on very rare occasions. Yet, sometimes it may happen so that customers need additional information or assistance.
The good news is help is only a click away at Casino.com since the website supports a live chat functionality for registered customers where assistance is provided non-stop – seven days a week and all throughout the year. Bank holidays are not an exception, either. The live chat is staffed by very responsible and attentive individuals who are always happy to help in the quickest manner possible. If you have any queries, whatever they are, do not hesitate to drop by and ask – the friendly support agents will tell you what’s what.
Unfortunately, the live chat is available only to account holders at Casino.com. Unregistered players looking to open an account there can reach customer support by sending an email or calling over the telephone. The UK telephone line is toll-free but players using the international number may incur extra fees for the call.