| Updated: September 30, 2024Every online casino has a target market, and Planet 7 Casino makes no exception. It operates in several jurisdictions but is mainly geared toward the US and Canadian markets. The gambling site burst into the iGaming scene in 2009.
Despite its longevity on the market, not many players are satisfied with their experience at Planet 7 Casino. That is why we decided to take a deeper look at the mobile version of the casino and provide our readers with our honest opinion about the brand.
The Planet 7 Casino app currently operates under the umbrella of BTK Ltd. It supposedly holds a license issued by the authorities of Costa Rica, but we could not find licensing information on the site. Thus, we cannot be sure whether or not the mobile casino is licensed. Of course, the mobile casino has plenty of positives, and one of them is its fine selection of games powered by RealTime Gaming.
| Planet 7 Casino App in Brief | |
|---|---|
| Domain name | https://www.planet7casino.com/ |
| Operator | BTK Ltd. |
| Launch date | 2009 |
| Licensing authorities | Costa Rica |
| Native apps | No |
| Supported languages | English |
| Supported Currencies | USD, CAD, BTC, and LTC |
| Supported browsers | All mobile browsers (Google Chrome is the recommended browser) |
| Number of casino games | Over 150 |
| Other available products | No |
| US-friendly | Yes |
Players Feedback and Experience with Planet 7 Casino App
The truth is that many players give Planet 7 Casino a negative rating. At Trustpilot, the brand’s current overall score is 1.8 out of 5. The online casino has received feedback from 18 customers, and all of them shared their bad experiences with Planet 7 Casino. Most Trustpilot users complained about not being able to cash out their profits. Some players reported that the online casino banned their accounts after winning a substantial amount.
Our team checked what the users of AskGamblers say about Planet 7 Casino. We came across a flurry of negative reviews, criticizing the online casino for the slow or no payouts. Some reviewers were unhappy with the slow verification procedure. However, some players appreciated the friendly customer support. Others were pleased about the available bonuses and RTG games. All in all, the users of AskGamblers have given the online casino 1 out of 10 stars.
Many reputable review sites labeled Planet 7 Casino as “blacklisted” and advise casino fans to avoid it. However, we can say that the opinions about Planet 7 Casino are split because some reviewers gave the brand an overall good rating.
Planet 7 Casino Mobile Catalog
Among the strengths of the Planet 7 Casino app is its gaming portfolio courtesy of RealTime Gaming. Although some of its games look outdated, they have exciting features. Furthermore, RealTime Gaming is a well-established software company that develops games based on the random number generator algorithm (RNG). Thus, players can be sure that the outcomes of the games are fair. The independent testing agency Gaming Laboratories International (GLI) regularly tests and audits the games offered at the Planet 7 Casino app.
Although the mobile casino has a humble gaming library, it can please the preferences of most players. At Planet 7 Casino, mobile casino fans can revel in an enthralling gambling experience with the available slots, table games, video poker, and specialty games. The only drawback is that the mobile casino does not offer live dealer games. On a more positive note, you do not have to set up an account at Planet 7 Casino to try the games for free.
| Planet 7 Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | RealTime Gaming |
| Slots | More than 100 |
| Table games | 5 |
| Video poker games | 14 |
| Progressive jackpots | Over 60 games are linked to RTG’s progressive jackpot network |
| Live dealer tables | No |
Planet 7 Casino Mobile Slots
Planet 7 Casino Mobile Table Games Planet 7 Casino Mobile Progressive Jackpot Games Planet 7 Casino Mobile Video Poker GamesPlanet 7 Casino Mobile Slots
- Thai Emerald
- Hyper Wins
- Lil Red
- Bubble Bubble 3
- Lucky Catch
- Frog Fortunes
- Diamond Fiesta
- Pulsar
- Mermaid’s Pearls
- Panda’s Gold
It is not a secret that most mobile casino visitors prefer slots. That explains why this is the most common game genre. Slots provide players with the opportunity to pocket substantial winnings without learning some complicated rules and strategies. Furthermore, slots feature various themes, colorful graphics, and bonus rounds. The Planet 7 Casino app is home to over 100 slots with different reels and paylines. Mobile casino enthusiasts can find all slot titles in the Slots category.
Finding the game that corresponds to your interest is a hassle-free process because mobile players can sift out the slots by their themes. Furthermore, they can filter the games by their popularity and release date, or organize them in alphabetical order.
Players who have a passion for Asian-themed slots can try their luck at Wu Zetian, Panda’s Gold, Gods of Nature, Cai Hong, Fucanglong, and others. Dr. Winmore, Storm Lords, I, Zombie, Lucha Libre 2, and Secret Jungle are some of the titles that might tickle the fancy of mobile casino fans craving a more action-packed experience.
Assuming you enjoy cartoon-themed slots, you can play Frog Fortunes, Diamond Fiesta, Wild Hog Luau, Popiñata, and others. The Planet 7 Casino app also features a nice assortment of fantasy-themed slots, including but not limited to Bubble Bubble 3, Pulsar, Witchy Wins, Stardust, Sweet 16, Nova 7s, Lucky 6, etc.
Planet 7 Casino Mobile Table Games
- Suit ‘Em Up Blackjack
- Perfect Pairs Blackjack
- Blackjack
- Tri Card Poker
- European Roulette
Mobile casino enthusiasts might be a little disappointed with Planet 7 Casino’s selection of table games. However, we cannot judge the operator too harshly because RealTime Gaming is renowned for its slots. Our team found only 4 table games in the Table Games category. The casino app features three blackjack variations, including Suit ‘Em Up Blackjack, Perfect Pairs Blackjack, and Blackjack.
Suit ‘Em Up Blackjack is an enthralling variation of the game that uses 6 standard decks of cards. Casino enthusiasts can place a side bet, and if they are dealt two suited cards, they will be awarded a payout. As for Perfect Pairs Blackjack, it is played with 6 decks of cards. Players can place the so-called Pairs side bet and receive a payout for generating a mixed pair (two cards of the same value but different color), colored pair (two cards of the same color but different value), or perfect pair (two cards identical in rank and suit).
The mobile casino features only one poker variation – Tri Card Poker. Players should beat the dealer’s hand by getting a higher-ranked poker hand. The dealer must have a hand of queen-high or better to qualify. If the dealer’s hand does not qualify, the player automatically wins. At Planet 7 Casino, mobile casino fans can also play European Roulette. This game uses a single-zero wheel and features a house edge of 2.70%.
Planet 7 Casino Mobile Progressive Jackpot Games
- Rudolph’s Revenge
- Penguin Power
- Mermaid Queen
- Caesar’s Empire
- Crystal Waters
- T-Rex
- Cleopatra’s Gold
- 5 Wishes
- Regal Riches
- Goldbeard
The assortment of jackpot games at Planet 7 Casino is fantastic. The mobile casino offers over 50 progressive jackpot slots. Players can easily recognize them by the yellow jackpot counter that indicates the total jackpot value. In addition, mobile casino enthusiasts can sift out the games by their current jackpot size.
The progressive jackpot games are slots. Hence, even amateur players have the chance to win a life-changing prize. Some of the titles that offer the biggest jackpots are Rudolph’s Revenge, Hillbillies, Penguin Power, Goldbeard, Texan Tycoon, and others. Based on our experience, the progressive jackpot games feature cinematic quality of the graphics even on smaller screens.
Planet 7 Casino Mobile Video Poker Games
- Jacks or Better
- Joker Poker
- Deuces Wild
- Aces & Eights
- All American Poker
- Bonus Poker
- Loose Deuces
- Double Double Bonus Poker
- Double Jackpot Poker
- Sevens Wild
The Planet 7 Casino app shows off a nice range of video poker variations. If this is your favorite game genre, members of Planet 7 Casino will have a great time on the go. The games included in the Video Poker category require not only luck but also skills. Some top-shelf titles include Jacks or Better, All American Poker, Deuces Wild, Aces & Eights, and others. A slight letdown is that the mobile casino does not offer multi-hand video poker variations. But we are sure that video poker fans will enjoy their stay at Planet 7 Casino. The games feature high-quality graphics and load quickly on touchscreen devices.
Planet 7 Casino App Device Compatibility
The demand for mobile gambling keeps on growing. That is why many operators heavily invested in casino apps. Some online casinos offer browser-based apps only. Others went the extra mile to satisfy mobile players’ needs and provide dedicated apps. In our opinion, mobile instant-play casinos are more convenient because no download is required. Furthermore, browser-based casino apps allow players to save storage space.
Mobile casino enthusiasts should know that they will not find a dedicated Planet 7 Casino app in Google Play or the App Store. However, there is nothing to worry about because the gambling site is fully functional on various portable gadgets. Players just need to load the gambling site in the browsers of their devices and enjoy a fun-filled gambling experience. For faster access, mobile casino enthusiasts can add the Planet 7 Casino shortcut to their home screens. Although the mobile casino is compatible with all web browsers, we advise our readers to use Google Chrome.
Loading times are quick, so you can try different games without experiencing delays. The Planet 7 Casino app features a user-friendly interface. Therefore, navigating through the different sections of the casino is child’s play even on the go. Many people use older Android and iOS devices. That is why we like that the Planet 7 Casino app works well even on such devices.
| Planet 7 Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | Not specified; compatible with all mobile web browsers |
| Android app technical requirements | Not specified; compatible with all mobile web browsers |
Planet 7 Casino Mobile App Features
The mobile casino features an intuitive user interface, providing players with a smooth gambling experience. The Planet 7 Casino app uses some of the best graphics to ensure that the gambling site looks appealing. What adds to the attractiveness of the site is its color scheme dominated by black. The occasional splashes of red and yellow give the mobile casino an elegant look.
Some progressive jackpot games, popular games, and recently released games are advertised on the casino’s homepage. Mobile casino enthusiasts will see the Log-in and Sign Up buttons at the bottom of their touchscreen devices. The live chat button is pinned to the lower right corner. The main menu button provides quick links to the casino’s promotions section, customer support department, and terms and conditions. In the footer of the site, casino enthusiasts can see the logos of the supported payment solutions and a list of the recent winners.
There are separate sections for the different game categories. A search tool will help players find a specific game in a flash. The mobile casino app also features various filtering options. Registered casino fans can add the games they enjoyed the most to Favorites. Thanks to this feature, casino fans can enjoy a customized gambling experience even on the go.
Planet 7 Casino Mobile Promotions
Nowadays, there are many casino apps, each claiming to be the best. One thing that attracts players’ attention to a given gambling website is its promotions. Members of the Planet 7 Casino app are treated to some generous promotions.
The mobile gambling platform offers a no deposit bonus, allowing players to try the casino and its games in a risk-free manner. The Planet 7 Casino app also offers a Welcome Bonus and myriad promotions for regular players. The mobile casino appreciates the loyalty of its customers and provides them with a point-based VIP scheme.
No Deposit Sign-Up Bonus Welcome Bonus Bonuses for Returning Players Loyalty SchemeNo Deposit Sign-Up Bonus
Newcomers can benefit from a one-time no deposit bonus of $25. Mobile casino fans should use the bonus coupon MY25FREE to claim the no deposit bonus. However, the bonus carries a 40x playthrough requirement on slots, keno, scratch cards, and bingo. If video poker or any of the allowed table games corresponds to your taste, you will have to wager the bonus funds 60x. If you satisfy the playthrough requirement, you can cash out your winnings. However, a cap of $100 applies to withdrawals generated from the no deposit bonus. Please note that players from specific countries have to make a deposit in order to withdraw their profits from the no deposit bonus.
Welcome Bonus
New registrants benefit from a 200% match deposit Welcome Bonus on condition they enter the promo code WELCOME200 and deposit $30 or more. To cash out your winnings generated from the bonus, you have to clear a playthrough requirement of 30x. However, fans of video poker and table games have to wager the bonus funds 60x. The wagering requirement pertains to the cumulative bonus and deposit amount.
The good news is that the bonus does not expire, and casino fans have enough time to satisfy the playthrough requirement. Furthermore, there is no maximum bet limit, meaning you can place the maximum bet allowed by the game. Please note that the Welcome Bonus is sticky and will be removed from your account once you clear the rollover requirement and request a withdrawal. On the plus side, casino enthusiasts can redeem the Welcome Bonus three times upon topping up their accounts.
At the time of writing, the Planet 7 Casino app offers an exclusive match deposit bonus of 400% up to $4,000 and 20 free spins. Newcomers have to enter the promo code WELCOME777 and top up their accounts with $30 or more to redeem the bonus. A wagering requirement of 35x pertains to the deposit and bonus amount.
Mobile casino fans must wager winnings from the free spins 5x. The bonus funds can be wagered on slots and keno only. The free spins are available on specific jackpot games only. Players can withdraw their winnings after clearing the rollover requirement. Please note that the bonus is non-cashable.
According to the general bonus terms and conditions, mobile casino fans are not allowed to withdraw an amount lower than the sum of the deposit and bonus. For example, if you deposit $50 and you receive $50 in the form of bonus funds, the minimum you can withdraw is $100. This rule applies to all bonuses offered at Planet 7 Casino.
| Planet 7 Casino Mobile Welcome Bonus at a Glance | |
|---|---|
| Bonus amount and percentage | A 200% match deposit bonus (the maximum bonus amount is not specified) |
| Promo code | WELCOME200 |
| Minimum deposit | $30.00 |
| Validity | No |
| Playthrough | 30x on slots, keno, scratch cards, and bingo; 60x on video poker and allowed table games |
| Maximum wager | No |
| Disqualified countries | Maryland, New York, the UK, Belgium, China, Denmark, Finland, Germany, Hungary, Portugal, Spain, Turkey, and others |
| Disqualified games | Some table games and progressive jackpot games |
| Payment method restrictions | No |
Bonuses for Returning Players
The Planet 7 Casino app pampers its regular players with a plethora of promotions. If you enter the bonus coupon VALHALLA, you can receive a 275% match deposit bonus and 40 free spins. The minimum qualifying deposit to claim the promotion is $30. Keep in mind that you have to enter the bonus code prior to funding your account in order to redeem the promotion.
The free spins are available on the slot game Asgard. The bonus carries a wagering requirement of 30x on slots, scratch cards, bingo, and keno. The bonus can be wagered on video poker and allowed table games, but the playthrough requirement casino fans have to deal with is 60x.
The mobile casino has another interesting promotion that will match your deposit by 175%. The promo code that triggers the promotion is THEWORKS175. A minimum qualifying deposit of $50 is required. Players can use the bonus funds to play any game offered by the mobile casino, including slots, table games, video poker, and specialty games. A wagering requirement of 40x applies to crypto deposits.
To the delight of reel spinners, the Planet 7 Casino app offers 14 free spins daily for 7 days. Players can use the free spins on the slot game Thai Emerald. Mobile casino enthusiasts can use the free spins on specific slots only. Winnings generated from the free spins have to be wagered 5x. Keep in mind that the promotion is not associated with a qualifying deposit but is available only to active depositors.
The promo code TRYAGAIN activates another promotion for regular casino enthusiasts. Depending on the amount of your deposit, you can claim up to a 325% match deposit bonus. Mobile players who deposit $30 or more qualify for a 200% match deposit bonus. If you top up your account with $50 or more, you will receive a match deposit bonus of 250%. To make the most out of the promotion, mobile casino fans should fund their accounts with $75 or more.
Loyalty Scheme
At Planet 7 Casino, mobile casino fans collect comp points for every real-money wager on specific games. The higher your VIP tier is, the more comp points you will get for your wagers. Mobile players with VIP tier 1 receive 1 comp point for every wager of $10. But casino fans with a higher VIP tier get 1 comp point for every $2 wagered.
The minimum number of comp points that players can redeem for cash is 1,000. For every 100 comp points, players receive $1. Keep in mind that your account balance must be $0 in order to redeem the comp points. If you have a pending withdrawal, you are not allowed to redeem the comp points.
A playthrough requirement of 40x applies to profits generated from the comp points. If you intend to wager the funds on table games and video poker, you have to satisfy a rollover requirement of 60x. Comp points come with a maximum cashout limit of 1x. In other words, if you receive $200 from the comp points, you will be able to withdraw no more than $200 after clearing the rollover requirement.
VIP players can claim a mouth-watering match deposit bonus of 300% with the promo code PLANET300. The minimum deposit to claim the promotion is $75. The bonus comes with a playthrough requirement of 15x. Casino fans can play only slots and keno while staking the bonus funds. Mobile casino enthusiasts can cash out no more than 10x the deposit amount.
Mobile Payments at Planet 7 Casino
The available payment solutions at Planet 7 Casino are not a lot. However, the mobile casino accepts payments via swift and safe payment methods. In addition, the mobile casino takes payments in fiat and digital currencies, including CAD, USD, BTC, and LTC. The Planet 7 Casino features a section dedicated to the available payment solutions. So, you do not have to set up an account to see the supported payment methods and determine whether or not the mobile casino can correspond to your preferences.
Topping Up Mobile Balance at Planet 7 Casino Cashing Out Winnings at Planet 7 CasinoTopping Up Mobile Balance at Planet 7 Casino
Users of the mobile casino can top up their accounts easily. Visa, Mastercard, and American Express are the most widespread payment options. If you want to use a digital wallet to fund your account, your only option is Neteller. Another convenient payment solution is Bitcoin. Many mobile players who do not want to disclose their banking credentials opt for Bitcoin as a preferred payment method. In addition, Bitcoin allows players to remain anonymous.
The Planet 7 Casino app does not impose fees on deposits. However, the customer support agents informed us that the selected payment processor may impose a nominal fee, but they assured us that it is no more than a couple of dollars. The minimum deposit is $30. The maximum amount you will be allowed to deposit is $1,000 per transaction and $5,000 per day. Deposits are usually processed instantly. However, in rare cases, deposits might take up to 24 hours.
| Depositing at Planet 7 Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | $30.00 | $1,000 per transaction; $5,000 per day | Fees might apply | Instant |
| Mastercard | $30.00 | $1,000 per transaction; $5,000 per day | Fees might apply | Instant |
| American Express | $30.00 | $1,000 per transaction; $5,000 per day | Fees might apply | Instant |
| Neteller | $30.00 | $1,000 per transaction; $5,000 per day | Fees might apply | Instant |
| Bitcoin | $30.00 | $1,000 per transaction; $5,000 per day | Fees might apply | Instant |
Cashing Out Winnings at Planet 7 Casino
Unfortunately, the Planet 7 Casino app supports only three withdrawal methods, including Bank Wire, Bank Checks, and Cash Transfer. On the plus side, these are among the most trustworthy payment options, and players do not have to worry about the safety of their money. Mobile casino fans who deposit via credit/debit card are allowed to withdraw their profits via cash transfer or check only. However, transactions are processed in 30 to 45 days.
To cash out your profits, log in to your account and tap on the Cashier button. Select the Withdraw option and enter the amount you wish to cash out. Please note that only players who have verified their accounts are allowed to cash out their winnings.
The mobile casino takes up to 7 days to approve your withdrawal request. During the pending period, mobile casino fans can reverse their withdrawal request. Casino registrants should know that they might be charged a processing fee of up to $40 for withdrawing their funds. When the mobile casino approves your withdrawal request, it might take 7 business days or more for the transaction to clear.
| Withdrawals at Planet 7 Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Bank Wire | $100.00 | $2,500 per week | Up to $40 | Up to 10 business days |
| Bank Checks | $100.00 | $2,500 per week | Up to $40 | Up to 10 business days |
| Cash Transfer | $100.00 | $2,500 per week | Up to $40 | Up to 10 business days |
Related Mobile Apps
Planet 7 Casino App Security and Licensing
We regret to say that Planet 7 Casino is not the most reputable mobile casino under the sun. A major drawback of the mobile gambling platform is that it does not provide information about its license. We found that the casino app holds a license issued by the Government of Costa Rica. The mobile casino collaborates with the independent testing agency Gaming Laboratories International (GLI) to ensure the reliability of the random number generator.
At Planet 7 Casino, mobile players can rest assured that their sensitive data is protected from malicious activities because the mobile casino uses sophisticated 256-bit SSL encryption. The mobile casino has an entire section dedicated to responsible gambling. Here mobile players can find information about the signs of a gambling problem and tips on how to gamble responsibly.
If you have a gambling problem and you would like to stop, you can contact the casino’s customer support agents and request a cooling-off period or self-exclusion. Unfortunately, mobile players are not provided with other responsible gambling tools.
Individuals must be 21 years old or older to set up an account at Planet 7 Casino. Although the mobile casino welcomes players from the United States, it should be noted that it does not accept payers from some states, including Maryland, New York, Missouri, and Kentucky. In the terms and conditions section, casino enthusiasts can find a PDF file with all restricted jurisdictions.
| Region Restrictions and Safety at Planet 7 Casino | |
|---|---|
| Encryption | 256-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | 21 |
| Licenses | The Government of Costa Rica |
| Restricted regions | Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Bulgaria, Burkina Faso, Chad, Colombia, Costa Rica, Cuba, the Czech Republic, Eritrea, Fiji, Georgia, Gibraltar, India, Indonesia, Jamaica, Jersey, Mali, Moldova, Nepal, North Korea, Pakistan, Senegal, Ukraine, and others; players from the US are accepted unless residing in Maryland, New York, Missouri, and Kentucky |
| Responsible gaming tools | Cooling-off and self-exclusion |
Mobile Customer Support at Planet 7 Casino
If you have questions related to your gambling experience at Planet 7 Casino, do not hesitate to contact the customer support agents. They are professional and will help you resolve any problems in a timely manner. The mobile casino features two communication channels, including email and live chat. We have to admit that the response times are not the fastest, but that is because the customer support agents service many players at the same time. The support agents are available around the clock even during weekends and holidays.
Mobile casino enthusiasts can send their inquiries via email at help@planet7casino.com. We learned that phone support is no longer available. Another way to find the information you are looking for is to visit the FAQ page. Here mobile casino fans will find the answers to a comprehensive number of questions.
| Customer Service Channels at Planet 7 Casino | |
|---|---|
| Phone | No longer available |
| help@planet7casino.com | |
| Live chat | Yes |
| Average response times | Live chat: 5 minutes or more Email: not specified |
| Support languages | English |
Verdict
If you want to play some enthralling games via your smartphone or tablet, Planet 7 Casino is the place to be. The mobile casino offers a wide range of video slots courtesy of RealTime Gaming. Here you will also find a plethora of progressive jackpot games. Furthermore, the operator offers numerous lucrative promotions that await you from the beginning of your gambling adventure. Another advantage of the Planet 7 Casino app is that it is open to casino enthusiasts residing in the United States.
However, there is room for improvement in some aspects. For example, the website does not provide licensing information. Furthermore, casino registrants have to contact the customer support agents in order to set a cooling-off period or self-exclude. But what really works to the disadvantage of the Planet 7 Casino app is the slow payouts.