| Updated: September 30, 2024Licensed by the UKGC, the MGA, and other reputable regulatory entities, Captain Cooks Casino is an international iGaming website that boasts excellent compatibility with mobile devices. The casino is an in-browser application, which means that casino enthusiasts on the go only need an internet connection and a mobile browser to play on their smartphones.
Most of the casino’s gambling software is provided by Microgaming, which is a renowned and beloved software supplier that has nearly 30 years of experience in the remote gambling market. The provider’s catalog is nothing short of impressive, giving Captain Cooks Casino users the opportunity to play hundreds of slot games, table games, video poker titles, and casual games. What is more, all the said products bear the seal of approval by eCOGRA, so players can rest assured that each and every title features fair gameplay.
The operator behind this iGaming web application is Casino Rewards. In other words, anyone who plans on creating an account at Captain Cooks Casino will become a VIP member of the Casino Rewards Loyalty Program, which comes with an array of rewards and prizes.
| Captain Cooks Casino App in Brief | |
|---|---|
| Domain name | https://captaincooks.casino/ |
| Operator | Casino Rewards |
| Launch date | 1999 |
| Licensing authorities | The United Kingdom Gambling Commission, The Malta Gaming Authority, The Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario |
| Native apps | No |
| Supported languages | English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese |
| Supported Currencies | CAD, EUR, GBP, NZD, USD |
| Supported browsers | All web browsers, including popular options like Google Chrome, Safari, and Firefox |
| Number of casino games | 640+ |
| Other available products | No |
| US-friendly | No |
Players Feedback and Experience with Captain Cooks Casino App
Captain Cooks Casino has been in operation since 1999, making it one of the older players in the remote gaming market. As such, quite a lot of gaming devotees have played casino games at Captain Cooks and have shared their thoughts on their experience.
AskGamblers seems to be gaming devotees’ favorite place to express their opinions of Captain Cooks Casino. Certain players were pleased with the care and assistance they received whenever they needed to contact customer support, and others considered the selection of Microgaming titles, the promotions, and the deposit options to be great aspects of Captain Cooks Casino. There is some negative feedback, however. A couple of users reported issues surrounding their accounts, and the cashout times are a common complaint. There are also certain reviewers who were not pleased with the casino’s interface, and who would have liked to see games from more software suppliers.
At Trustpilot, the number of reviews is less than what you can find elsewhere. Most players who have written reviews there were critical of the casino, citing issues with receiving bonuses and, once again, the lengthy withdrawal times. The users who were happy with their stay at Captain Cooks Casino, on the other hand, had positive experiences with deposits and cashouts.
Mobile Catalog
Captain Cooks features a fantastic assortment of Microgaming titles that will satisfy gaming devotees who enjoy a wide variety of gambling experiences. Slots are the most abundant game type at Captain Cooks Casino, but the gambling web app has not neglected to provide a variety of virtual table games, and variety games to its clients. Live dealer lobbies courtesy of Evolution Gaming are also available.
| Captain Cooks Casino Mobile Games Summary | |
|---|---|
| Software courtesy of | Microgaming, Evolution Gaming |
| Slots | 530+ |
| Table games | 70+ |
| Video poker games | 20+ |
| Progressive jackpots | 9 |
| Live dealer tables | 13 |
Captain Cooks Casino Mobile Slots
Captain Cooks Casino Mobile Table Games Captain Cooks Casino Mobile Progressive Jackpots Capatain Cooks Casino Mobile Live Tables Other Mobile Products by Captain Cooks CasinoCaptain Cooks Casino Mobile Slots
- Immortal Romance
- Thunderstruck II
- Tomb Raider Secret of the Sword
- Game of Thrones 15 lines
- 107 Heroes
- 3 Devils’ Pinball
- Age of Conquest
- Amazing Link Apoll
- 9 Masks of Fire
- Book of OZ
Slots are considered to be some of the most beloved casino game types to date, and the internet, along with the rise of mobile gaming, has only served to further contribute to slot games’ popularity. Now it is practically unheard of for a remote casino to not offer virtual slots to its users, and Captain Cooks has certainly made sure that slot lovers will have an absolute blast if they create a Captain Cooks account.
An array of slots can be found within the casino’s library. Various themes have been incorporated into the slots’ mechanics and visuals, like Amazing Link Zeus, which has been inspired by Greek mythology, as well as games like 777 Mega Deluxe that resemble the classic slot machines that used to be found in the halls of retro casino establishments. In addition, a number of slots feature characters and visuals from popular media franchises like Jurassic Park, Tomb Raider, Game of Thrones, Bridesmaids, and Van Helsing.
The games have quite a lot to offer in terms of bonus mechanics. The slot 3 Devils’ Pinball, for example, features multiplier symbols, the 3 Devils Bonus, and wilds, along with the unique Pinball Feature, which is triggered at random. This mechanic activates additional paylines, and it also launches 1 or more pinballs which will grant the player wild symbols and multipliers. This slot also perfectly showcases just how much charm Microgaming’s titles can pack, seeing as its catchy soundtrack and absolutely stunning visuals contribute a lot to the entertainment factor of each gaming session.
Captain Cooks Casino Mobile Table Games
- American Roulette Gold
- Altantic City Blackjack
- Baccarat
- Classic Blackjackm
- Dragon Tiger
- European Roulette
- ReDeal Blackjack
- Sapphire Roulette
- Sic Bo
- Vegas SingleDeck Blackjack Gold
Virtual table games see quite a lot of popularity among gamblers from far and wide, so it should not come as a surprise that Captain Cooks Casino has a dedicated table games category that houses numerous excellent titles.
Variations of timeless games like baccarat, blackjack, and roulette are among the options one can try out. In addition, if you fancy playing gambling games that are popular in the East, titles featuring Sic Bo and Dragon Tiger gameplay are also available. Regardless of which options you go for, you can expect classy graphics and authentic sound effects. Some of the games also feature a voiced virtual dealer, which was a pleasant surprise.
Captain Cooks Casino Mobile Progressive Jackpots
- Atlantean Treasure Mega Moolah
- Cash Splash
- Mega Moolah
- Casino Rewards – Treasure Quest
- Casino Rewards 20 Year Celebration
- Immortal Romance Mega Moolah
- Treasure Nile
- Mega Vault Millionare
- Roulette Mega Moolah
If you appreciate having the opportunity to win grand jackpots while you play games of chance, you can consider paying a visit to Captain Cooks Casino’s Progressive Jackpots section. This is where one can find Microgaming’s legendary Mega Moolah jackpots, which are featured in the slot bearing the same name, Mega Moolah, along with the games Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah, and even the table title Roulette Mega Moolah. The jackpot trigger mechanic can vary a bit, but in Immortal Romance, for instance, you collect coins while playing, which can give you the opportunity to trigger one out of four progressive jackpots. Other titles that are tied to jackpots are Cash Splash, Casino Rewards – Treasure Quest, Casino Rewards 20 Year Celebration, Mega Vault Millionaire, and Treasure Nile.
Capatain Cooks Casino Mobile Live Tables
- Live Roulette
- Mega Ball Live
- Live Super Sic Bo
- Live Blackjack
- Live Casino Hold em
- Live Crazy Time
Evolution Gaming is well known for its live dealer solutions, and Captain Cooks Casino users have the opportunity to try out what the provider has to offer. Players can join a sufficient range of live dealer lobbies, starting with the games Live Baccarat, Live Roulette, and Live Blackjack. If you fancy a game of poker, Live Caribbean Stud Poker, Live Casino Hold’em, Live Three Card Poker, and Live Ultimate Texas Hold ‘em are all live table games you can try out. Game shows are an option as well, notable examples of which are Live Crazy Time and Live Dream Catcher. Finally, there is a table dedicated to Sic Bo.
The user interface of each live dealer lobby has been created to be as convenient as possible to use, not to mention it tends to be quite immersive as well. This can easily make players feel like they are wagering at a land-based casino, which is something mobile gaming enthusiasts will definitely appreciate.
Other Mobile Products by Captain Cooks Casino
- Bonus Poker Deluxe
- Avalon Scratch
- Immortal Romance Video Bingo
- Double Double Bonus
- Super Snowball
- Joker Poker
- Bonus Deuces Wild
- Thunderstruck II Scratch
- Pachinko
- Soccer Striker
Besides slots and table games of the virtual and live dealer variety, Captain cooks has included a selection of video poker titles within its assortment of casino products. Plenty of them feature an auto-hold feature, which will automatically hold any cards that have the same value, although you can change this if you wish. Other than this, you will typically have the option to deal, enable the turbo mode, and go with the double or nothing option. An extra feature we were pleased to see is wild cards, which are similar to the Wilds you would find in slots. In other words, a card that is assigned the Wild role can substitute for all other cards. Popular video poker titles include Deuces Wild Poker, Aces and Eights, and Jacks or Better, to name a few.
In addition, various scratch cards can be played, like Avalon Scratch and Sure Win Scratch, while video bingo titles like Break Da Bank Again Video Bingo and Immortal Romance Video Bingo are also options. Another popular video bingo title is Thunderstruck II Video Bingo, which features graphics and sound effects from the slot it is named after.
Captain Cooks Casino App Device Compatibility
Gambling on the go has quickly become gaming devotees’ go-to way of enjoying casino games. Having full access to one’s casino account and favorite games is practically crucial for most mobile gambling enthusiasts, and with this in mind, the company behind Captain Cooks Casino has made sure that the casino can operate on smartphones without a hitch.
Captain Cooks Casino’s mobile compatibility is achieved through the website’s structure, being that of an in-browser web application. This means that if the website is launched on a browser application, it will function similarly to a stand-alone app without the need to download or install it. The games will also run flawlessly thanks to the fact that they are powered by HTML5.
While some players will take issue with the lack of a dedicated application, the web app format does have its significant upsides. Downloading the casino is unnecessary, as established, and this means that you will be able to save storage space that you would otherwise need to dedicate to the casino. In addition, this opens up Captain Cooks Casino to practically all smartphone operating systems. You will therefore be able to play games of chance at Captain Cooks Casino regardless of whether you have a device powered by Android or an iOS smartphone or tablet.
| Captain Cooks Casino App Supported Devices Summary | |
|---|---|
| iOS app technical requirements | Not specified; compatible with all mobile web browsers |
| Android app technical requirements | Not specified; compatible with all mobile web browsers |
Captain Cooks Casino App Features
Once a given player has created an account at Captain Cooks Casino, they are greeted with a classy color palette that seems to be inspired by the wooden interiors of 19th-century ocean liners. Different shades of brown are used as the background for the menu at the top and the various casino pages, while the logo and buttons are accented by gold and orange.
The menu at the top of the screen is where players can find the deposit button and the link that will bring them to their account page, while just below the said menu is the location of Captain Cooks Casino’s library if you are in the Games page. The games are organized well, and there are different categories for slots, progressive jackpots, table games, and the like. There is also a dedicated tab for one’s favorites, and players can add games to their Favorites tab by tapping on the heart-shaped button on a game’s icon. In addition, the menu at the bottom of the screen gives access to pages such as Promotions, Loyalty, Games, Bank, and Help. The last page provides details regarding the casino’s customer support.
Captain Cooks Casino’s games support two main types of layouts, the first of which is perfect if you wish to play in portrait mode, while the second one is optimized for gameplay in landscape mode. The website itself is also ideal for both orientations.
A Game History feature is available on the account page, which gives users the ability to see information regarding previous gaming sessions. The account page also has a Settings tab, which is where one can turn the sound on and off and change the web app’s language. The languages on offer are numerous, including English, German, Spanish, Norwegian, Japanese, Thai, Hindi, and Polish, among others.
Captain Cooks Casino Mobile Promotions
For many gaming mavens, promotional offers can practically make or break a given mobile-friendly casino. Indeed, it is crucial for a player to feel appreciated by the gambling website they frequent, and there is no better way for a casino to show their appreciation towards their clients than by rewarding them with generous bonuses.
Captain Cooks Casino has set out to do just that, and various bonuses await all gaming devotees who decide to give the gaming web app a chance. This includes a pretty substantial welcome offer and the famous Casino Rewards loyalty program that treats players to a variety of perks.
Welcome Bonus Loyalty SchemeWelcome Bonus
A massive welcome promotion is what gaming mavens can look forward to once they officially create their Captain Cooks Casino account. This is essentially a series of deposit bonuses that can accumulate to nearly $500 in bonus funds once a player has made their fifth deposit.
The first part of this promotion involves 100 chances on the game Mega Money Wheel, and to be eligible to receive the said funds, a user must deposit $5 into their account. Each of the complimentary bets is valued at $0.10, and the winnings are typically added to the user’s bonus balance. If a given user happens to be incredibly lucky and lands the Mega Money Wheel Jackpot, they can get in touch with Captain Cooks Casino’s support team to convert the jackpot funds into cash.
The first deposit promotion and the bonus tied to the second deposit are each subject to a 200x rollover, while the rest of the deposit bonuses from the welcome offer have a 30x wagering requirement players need to adhere to.
Speaking of which, the promotions after the first deposit bonus are all deposit match bonuses. When a player tops up their account for the second time with $10 or more, the said deposit is matched 100% by the casino, and up to $100 in bonus funds can be won this way, depending on the size of the deposit. The third deposit promotion is a 50% bonus, and a given user can win no more than $150, which will be credited to their bonus balance.
Continuing onwards, there are two deposit bonuses left, starting with the Fourth Deposit Bonus. Once a player makes their fourth deposit, they will be treated to a 25% match bonus, and they will also receive up to $125 in bonus funds. Last but not least, we have the Fifth Deposit Bonus, where 100% of the user’s deposit is matched, and up to $100 are granted to the given user.
Back to the rollover requirements, it is crucial to keep in mind that the contribution of a given title depends on the type of game it is. Essentially, slots, parlor games, and titles like Deal or No Deal Live and Lightning Dice have 100% contribution. As for games like Table Poker, Casino War, and Sic Bo, 50% of your bets will go towards meeting the wagering requirements. Virtual and live blackjack, baccarat, craps, and Top-Card, on the other hand, have a 10% contribution. The majority of video poker games, Classic Blackjack, roulette titles, and most live dealer solutions contribute a mere 2% towards the rollover. Finally, bets made on the game All Aces Video Poker do not count towards a player’s rollover requirements at all.
| Captain Cooks Casino Mobile Welcome Bonus at a Glance | |
|---|---|
| Bonus amount and percentage |
|
| Promo code | No |
| Minimum deposit |
|
| Validity | 7 days |
| Playthrough |
|
| Maximum wager | Not Specifed |
| Disqualified countries | Not Specifed |
| Disqualified games | All Aces Video Poker does not contribute towards wagering requirements |
| Payment method restrictions | Not Specifed |
Loyalty Scheme
Captain Cooks Casino is a part of the experienced Casino Rewards group, which offers an impressive VIP program to any gambling mavens who gamble at a Casino Rewards mobile casino. There are a total of six VIP tiers, starting from Green, then Bronze, and going all the way up to Diamond.
The rewards vary, of course, and the higher tiers you reach, the more impressive prizes and features you will have access to. In terms of bonuses, VIP players of all levels are treated to unique weekly free promotions, while only users with enough levels to reach Gold and above receive exclusive weekly bonuses, birthday promotions, and high roller bonuses. In addition, players who have managed to reach Bronze will gain access to a daily login bonus that grants VIP Lucky Jackpot entries.
In terms of other perks, high-tier VIP members are assigned a personal VIP host, and they can also place bigger bets, access VIP-exclusive games, receive early notifications regarding new game releases, and more.
The loyalty system revolves around VIP points, which are granted upon placing bets while playing the games of chance available at the casino. Each $10 wagered grants VIP points, and how many you get exactly is reliant on the game. By playing slot games, for example, you will get 1 point per $10 wagered, while bets placed in table games and roulette grant half a point. Video poker games and blackjack titles will grant you 0.1 VIP points each time you have wagered $10, and finally, bets on All Aces Video Poker will not grant you any VIP points.
Upon accumulating 50 VIP points, a player is given 1 Status Point. Status Points are what determines a user’s level, and one needs 1 Status Point to reach Bronze, and from then onward, they will need to earn 1 status point per month to keep their level. All levels come with such requirements, and the required Status Points increase with each level reached.
Mobile Payments at Captain Cooks Casino
All in all, every player who enjoys remote gambling on the go will prefer to have the peace of mind that the transactions they perform at a given casino will go smoothly, and that their preferred payment method will be available in the first place. Luckily, Captain Cooks Casino’s deposit section offers plenty of reliable options, and there is a sufficient number of withdrawal methods available.
Topping Up Mobile Balance at Captain Cooks Casino Cashing Out Winnings at Captain Cooks CasinoTopping Up Mobile Balance at Captain Cooks Casino
Depositing at Captain Cooks Casino is a relatively simple process that does not require a lot of steps to execute. All you need to do is log in to your account and tap the Deposit button at the top, or the Bank button on the bottom menu, to navigate to your casino account’s cashier. Then, simply pick your preferred deposit solution, make the deposit, and you are good to go.
In terms of the payment methods available, the variety on offer is more than sufficient. Bank cards like Visa, Mastercard, and JCB are the first options you can use to top up your account. Prepaid banking solutions such as Paysafecard, Neosurf, and Flexepin are also available, and other privacy-friendly payment methods that can be utilized are digital wallets like Skrill, MuchBetter, Neteller, and others.
Certain region-exclusive payment methods are an option, with the Canadian Interac being the most notable example. This also brings us to the topic of how players should keep in mind that certain payment options might not be available to them depending on the jurisdiction they reside in.
At the time of writing, the minimum deposit limit for users who have not yet taken advantage of the first deposit bonus is $5. After a given user has successfully funded their account for the first time, the minimum deposit limit for all subsequent transactions is $10.
| Depositing at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Deposit method | Minimum deposit | Maximum deposit | Deposit fees | Average timeframes |
| Visa | €10 | Not specified | NO | Instant |
| Mastercard | €10 | Not specified | NO | Instant |
| JCB | €10 | Not specified | NO | Instant |
| Paysafecard | €10 | Not specified | NO | Instant |
| Skrill | €10 | Not specified | NO | Instant |
| Neteller | €10 | Not specified | NO | Instant |
| ecoPayz | €10 | Not specified | NO | Instant |
| PayPal | €10 | Not specified | NO | Instant |
| Neosurf | €10 | Not specified | NO | Instant |
| MuchBetter | €10 | Not specified | NO | Instant |
| Google Pay | €10 | Not specified | NO | Instant |
| Interac | €10 | Not specified | NO | Instant |
| ElectronicCheck | €10 | Not specified | NO | Instant |
| Instadebit | €10 | Not specified | NO | Instant |
| Instant Payments by Citadel | €10 | Not specified | NO | Instant |
| Flexepin | €10 | Not specified | NO | Instant |
| iDebit | €10 | Not specified | NO | Instant |
Cashing Out Winnings at Captain Cooks Casino
Captain Cooks Casino has provided numerous banking methods for users who wish to withdraw their winnings, starting with Direct Bank Transfer. This is a reliable financial solution, but it should be noted that the withdrawal times can range between 6 and 10 business days. Cashing out via Visa and Mastercard is another option, and transfer times can take up to 3 days. Additionally, virtual wallets like Skrill and Neteller, among others, are also an option. The electronic check withdrawal method is available as well.
Withdrawals via digital wallets tend to take from 1 to 3 days, while eCheck cashouts take the longest, up to 21 days. In addition, all types of withdrawals have a 48-hour pending period.
As with deposits, it is important to note that the availability of withdrawal solutions is dependent on a user’s location, and the same can be said about the withdrawal limits. For example, the minimum withdrawal limit in the UK is £10 for most payment solutions, excluding bank transfers. A minimum withdrawal limit of £300 is what UK users must adhere to if they wish to cash out via bank transfer. Elsewhere, the minimum withdrawal limits are $300 and $50 for bank transfers and other cashout options, respectively.
Players should also keep in mind that although the casino does not charge withdrawal fees for transactions made via the majority of cashout methods, this is not the case for direct bank transfers. DTB withdrawals under $3,000 involve a fee of $50. If a player needs to withdraw more than $3,000 via bank transfer, they will incur a $100 fee.
| Withdrawals at Captain Cooks Casino App | ||||
|---|---|---|---|---|
| Withdrawal method | Minimum withdrawal | Maximum withdrawal | Withdrawal fees | Average withdrawal time |
| Direct Bank Transfer | $300 | $4,000 per week |
| 6-10 business days |
| Mastercard | €50 |
| No | 3 business days |
| Visa | €50 |
| No | 3 business days |
| Neteller | €50 | $4,000 per week | No | 1-3 business days |
| Skrill | €50 | $4,000 per week | No | 1-3 business days |
| PayPal | £10 | Not specified | No | 1-3 business days |
| ecoPayz | $50 | $4,000 per week | No | 1-3 business days |
| eChecks | $50 | $4,000 per week | No | 10-21 days business days |
Related Mobile Apps
Captain Cooks Casino App Security and Licensing
Captain Cooks Casino has acquired a variety of licenses, which authorize the casino to operate within a number of locations across the globe. In the UK, for instance, Captain Cooks Casino is licensed by the United Kingdom Gambling Commission. As for Canada, the Alcohol and Gaming Commission of Ontario is the entity that regulates the casino. The casino’s other licenses are by the Malta Gaming Authority and the Kahnawake Gaming Commission.
A Secure Socket Layer encryption protocol is what secures the transaction data and other information that is tied to Captain Cooks Casino’s clients. In addition, users need not worry about the fairness of the games offered by the casino, seeing as Captain Cooks Casino is certified by eCOGRA, a leading accredited testing agency.
The casino has also taken steps to assist its clients in practicing responsible gambling, which will ensure that users are able to wager responsibly and without compromising their safety. This involves responsible gaming features, and the tools in question include daily, weekly, and monthly loss limits. Deposit limits are also available, and they dictate how much money a player can utilize to top up their account on a daily, weekly, and monthly basis. Players who believe that they need additional measures to curb unwanted gambling habits can opt for a temporary break period, which can last between 24 hours and 3 months. Finally, self-exclusion of up to 5 years can be enabled by getting in touch with the Captain Cooks Casino’s support staff.
| Region Restrictions and Safety at Captain Cooks Casino | |
|---|---|
| Encryption | 128-bit SSL |
| Two-factor authentication | No |
| Minimum age requirement | UK- 18 Canada and elsewhere – 19 |
| Licenses | The United Kingdom Gambling Commission, the Malta Gaming Authority, the Kahnawake Gaming Commission, the Alcohol and Gaming Commission of Ontario |
| Restricted regions | Belgium, France, Hong Kong, Turkey, Israel, US Minor Islands, US Miscellaneous Pacific Islands, US Virgin Islands, The Neterlands, the United States of America,and others |
| Responsible gaming tools | Loss limits, deposit limits, break period, self-exclusion |
Mobile Customer Support at Captain Cooks Casino
When you wish to contact support, you can pick between two communication methods. The first one is live chat, which you can access by navigating to the Help section of your account and tapping the Live Chat button. This also happens to be the quickest way to get in touch with a representative of the customer service staff, seeing as you will get a response within a couple of minutes.
The other option is email, and you can forward questions to support@crhelpdesk.com. If you go with this option, you can expect an answer within 48 hours. This means that if your issue or query is an emergency, going with live chat will be the best option. If waiting will not be a problem, however, then reaching out via email is also a reliable choice. Regardless of which option you go for, do know that the casino’s support team is available around the clock.
| Customer Service Channels at Captain Cooks Casino | |
|---|---|
| Phone | No |
| support@crhelpdesk.com | |
| Live chat | Yes |
| Average response times | Live Chat – few minutes Email – within 48 hours |
| Support languages | English |
Verdict
With all things said and done, Captain Cooks Casino is an excellent iGaming platform for gambling enthusiasts who enjoy Microgaming products and live table lobbies by Evolution Gaming. The casino’s library has it all, from virtual slots to excellent live dealer solutions. Although it would have been ideal for the casino to offer a smartphone app on Google Play and the App Store, playing on mobile at Captain Cooks Casino is, nonetheless, an absolute breeze thanks to the web app structure of the website.