| Updated: September 30, 2024Those who register at Umbingo will be given the opportunity to take part in high-quality online bingo. With software provided by the operator company itself, the bingo selection is certainly appealing. Players have multiple bingo rooms at their disposal at any given time.
Not only that but Umbingo also provides customers with a variety of different promotions as an incentive to play here. There are great offers available to Umbing members, given from the moment they register. The Welcome Bonus will get you started, while the cashback offers and the VIP Scheme will keep you coming back for more.
There is much more to Umbingo than that, however, and in this review, we will take a look at everything great about this platform. Below, you will find information about the promotions, banking methods, bingo rooms, customer support and other important aspects that factor into the overall bingo experience at Umbingo.
Promotions and Bonus Terms
Online gambling comes with several noteworthy advantages. One of the primary benefits is without a doubt the opportunity to claim bonuses and be treated to other promotional offers. Like any other high-quality bingo website, Umbingo gives players the chance to add more value to their bingo experience. An interesting Welcome Offer and lucrative cashback deals await any customer who registers at Umbingo. Naturally, we have also included the terms and conditions to promotions and the general rules that you have to follow.
Welcome Offer
- Win up to 500 Free Spins
- Max Cashout: £250
- Min Deposit: £20
- Wagering Requirements: 65x
When you first open an account with Umbingo, you will be given the opportunity to benefit from the Welcome Offer. It is available to all new players and has the potential to add considerable value to your bingo experience. Specifically, Umbingo will allow you to spin the Mega Wheel and win free spins on selected slot games. The reward you receive will depend on your luck, with the maximum being 500 free spins. The spins can be played on specific games, including Starburst, Fluffy Favorites, Rainbow Riches, Chilli Heat, Gonzo’s Quest, and Safari King.
The Welcome Offer is only granted after you complete a deposit of at least £20. When you complete the payment, the Mega Wheel Spin will be credited to your account almost immediately.
There are additional rules that you have to follow and abide by once you claim your prize from the Wheel. Specifically, there is a wagering requirement tied to the winnings from the free spins. It amounts to 65 times the combined value of the initial deposit and the winnings. Therefore, if you receive £20 in winnings after a £20 initial deposit, you would need to wager £2.600 to unlock the bonus funds.
Additionally, you can only win up to £8.00 for every set of 10 free spins. Moreover, the maximum cashout from free spins winnings is £250. If your winnings amount to more than that, any excess funds will be discarded.
Newbies Cashback Boost
- 31 days of double cashback boosts during newcomers’ first month of play
- Cashback percentages vary from 1% to 20% depending
- Requires manual opt-in and a daily deposit
- Wager Free
The Newbies Cashback Boost promotion will double the cashback you receive for the first 31 days of opening your account. Simply take the advertised cashback percentage and double it to see how much you get. It is also worth pointing out that for the duration of this promotion, members without a VIP rank still benefit from cashback, where normally they would not. Specifically, they receive 1% of any lost money.
Much like the standard cashback, the refunded money is credited as real funds and is not subject to any turnover or wagering requirements.
Daily Cashbacks for Existing Players
- Daily cashbacks for returning players, ranging from 1% to 10%
- Players at the first loyalty level are not eligible
- No wagering is required
The Daily Cashback promotion is great for those who suffer a losing streak. In truth, it happens to all of us so you should definitely be interested in this promotion. The cashback will refund a portion of your lost funds, determined by the standing you keep with Umbingo. To qualify for this promotion, you first have to reach Bronze standing, for which you will receive 1%. Silver and Gold customers, on the other hand, benefit from 3% and 5% respectively. Finally, Black players are eligible for a maximum of 10% cashback.
The cashback is calculated by taking your deposit during the day minus any amount you cashed out and minus your current balance. Once you have the staff have taken into account those numbers, it will award the percentage corresponding to your status. It is worth pointing out that the cashback funds are credited as real money and are not tied to a wagering requirement. As such, you can do with the money as you please.
Happy Hours
- Spin the Mega Wheel to win 10 or more free spins
- Eligible slots are chosen by the bingo operator and differ each week
- The promotion runs from 3 PM to 7 PM each Wednesday
- Wagering Requirement: 65x
- Maximum withdrawable winnings are capped at £250
When you register at Umbingo, you will have the opportunity to benefit from the Happy Hours promotion. It is available every Wednesday between 15:00 – 19:00 and it grants you one free spin of the Mega Wheel. Depending on your luck, you stand to win a number of free spins on selected video slots.
To be eligible for this promotion, you need to have made a deposit since Monday the same week. Once you claim your free spins, you can play them on the games selected by Umbingo. The winnings from these spins are credited as bonus funds and are subject to a wagering requirement. It amounts to 65 times the value of the winnings. The maximum amount won from free spins that you can cash out is £250 and any excess money will be removed from your balance.
General Bonus Terms
Naturally, with great promotions come strict rules to follow. As it happens, Umbingo is quite fond of enforcing these rules so you need to be extra careful when playing with a bonus. While we have mentioned the specific rules for each of the promotions described above, there are also general terms and conditions that apply always unless stated otherwise. It is important to be familiar with them before you claim a bonus so that you can make the best out of it.
First and foremost, the bonuses offered at Umbingo are complementary and the site can stop them at any time. Furthermore, the minimum deposit required to partake in promotions is £10. Additionally, any bonus funds won at this bingo platform are subject to a wagering requirement. The default requirement is 65 times the original value of the bonus. You can complete the wagering requirement by placing bets. At Umbingo, not all of the available games contribute to the wagering. Specifically, if you place bets on blackjack, roulette, or progressive slots, you will not be any closer to fulfilling the requirement.
Additional rules towards the wagering process also deal with the maximum permitted cashout. One can only withdraw up to £250 resulting from a deposit bonus. However, if the winnings come from a no deposit promotion, the maximum is limited to £50. Any money that exceeds the states maximums will be discarded when you request a withdrawal.
Furthermore, only bets made with bonus funds contribute to the wagering requirement. In the same vein, real money is used before the bonus balance. Only when the real money balance has been exhausted will you get to use bonus funds. If you request a withdrawal before you complete a wagering requirement the active bonus will be removed from your bankroll.
Promotions at Umbingo do not have a set expiration date. Instead, the bonuses are removed after a period of account inactivity. Specifically, if you have not done anything at Umbingo for 7 days, you will forfeit your bonuses and winnings from them.
Banking
With online bingo, it is always the case that you need an online banking method to put money in your balance. Umbingo supports a number of these services to help ease the process and you will have multiple options at your disposal. These include credit cards, eWallets, prepaid solutions and mobile payments. Each service will provide different benefits and drawbacks, leaving you to decide which one is right for you. As far as supported currencies, Umbingo only deals with transactions in GBP.
Visa
Where payments are concerned, you will hardly find a better transaction method than Visa. This credit card brand is arguably the most popular in the world and just about everyone has one in their wallet. Moreover, using a Visa card comes with some excellent benefits.
Deposits made with a Visa credit or debit card are processed instantly, giving you the opportunity to immediately start playing with your money. The payment procedure is simple and convenient, which means that everyone can do it. As far as withdrawals go, Visa will process your cashout request within 1 to 5 business days, which is neither too slow nor too quick.
PayPal
PayPal is the world’s most used eWallet service and its popularity is also recognized in the online gambling scene. This payment method is one of the go-to services for UK players and it provides considerable benefits. Those who make their deposit with PayPal will no doubt appreciate the instantaneous processing times and the inherent privacy features. It only takes a few clicks to get your money through and start playing your favorite bingo games. On the other hand, one can take out their balance with the same ease of use. When in doubt what payment method to choose, PayPal is always among your best options.
Paysafecard
Paysafecard is one of the best prepaid services available in the online gambling scene and it is supported by all manner of different websites. Available for purchase at thousands of retail locations all over the globe, it is one of the most accessible payment methods out there. Paysafecard allows players to top up their balance without issues. Deposits are processed instantly and with full anonymity. Paysafecard is the perfect banking method for those who are not comfortable with sharing their credit card information online. However, the downside is that you cannot withdraw your balance with the same service.
Pay by Mobile
Pay by Mobile is an interesting payment method, to say the least. It is supported by a number of UK phone service providers and allows you to make payments on the Internet by putting the charge on your phone bill. It is quite nifty and fun, allowing you to fund your Umbingo balance instantly. However, while deposits are quick and painless, the transaction limits are painfully low. The maximum deposit only goes as high as £20, which is only good for casual players. Furthermore, withdrawals with Pay by Mobile are not possible so you will have to resort to a different banking method.
Additional Banking Options
Aside from the payment services mentioned above, Umbingo does not support a whole lot more. In fact, your selection is quite limited in this regard. Specifically, you will also have access to other credit card brands, namely, MasterCard and Maestro. Both of these share the same features as Visa cards, described above. Specifically, you will be able to conduct instant deposits and withdrawals within a few business days.
| Banking Method | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframe | Withdrawal Timeframe | Currencies |
|---|---|---|---|---|---|
| Visa | £10 – £5,000 per day (£35,000 per week, £100,000 per month) | no limits stated | Instant | 1-5 business days | GBP |
| MasterCard | £10 – £5,000 per day (£35,000 per week, £100,000 per month) | no limits stated | Instant | 1-5 business days | GBP |
| Maestro | £10 – £5,000 per day (£35,000 per week, £100,000 per month) | no limits stated | Instant | 1-5 business days | GBP |
| PayPal | £10 – £5,000 per day (£35,000 per week, £100,000 per month) | no limits stated | Instant | up to 24 hours | GBP |
| Paysafecard | £10 – £5,000 per day (£35,000 per week, £100,000 per month) | N/A | Instant | N/A | GBP |
| Pay by Mobile | £5 – £20 | N/A | Instant | N/A | GBP |
Loyalty and VIP Programme
If you stick around Umbingo for a long enough time, you will see the benefit of the VIP Scheme. Umbingo likes to reward its long-term customers and for this reason, allows them to participate in a ranking system. The idea behind it is quite simple. The more you deposit at Umbingo and the more games you play, the higher your standing with the platforms becomes. As you increase your rank, the rewards you stand to gain become better, as well.
The rewards offered at Umbingo take the form of daily cashbacks, a birthday bonus, and free spins. The higher your rank, the more you get. You increase your rank by depositing to your Umbingo balance. For every £1.00 that you deposit, you gain 1 Kudos, which are the comp points at this platform. Below, we will outline the reward and rank structure at Umbingo.
| New Member | Bronze | Silver | Gold | Black | |
|---|---|---|---|---|---|
| Daily Cashback | 1% (first 31 days) | 1% | 3% | 5% | 10% |
| Birthday Bonus | Yes | Yes | Yes | Yes | Yes |
| Free Spins | 5+ | 5+ | 10+ | 15+ | 20+ |
| Kudos Requirement | 0 – 100 Kudos | 101 – 1,000 Kudos | 1,001 – 2,500 Kudos | 2,501 – 5,000 Kudos | 5,001+ Kudos |
| Minimum Monthly Wagering | N/A | £100+ | £1,000+ | £2,500+ | £5,000+ |
All promotions received from the VIP Scheme are treated as standard bonuses. Therefore, the general terms and conditions described above will also apply to them. Certain promotions are not granted automatically. Rather, Umbingo will send you an email with the offer and it is up to you to claim it. Additionally, you may also have to contact customer support to receive certain bonuses.
Software and Bingo Games
When it comes to actually playing at Umbingo, you may be surprised to learn that this gambling platform offers much more than bingo rooms. Aside from our well-loved bingo games, we also have at our disposal slots, progressive jackpots, and certain table games. But let’s take one thing at a time and cover the different gaming options by order of importance.
The bingo selection at Umbingo is also developed by the operator Jumpman Gaming. You will get to enjoy a decent range of bingo rooms, which come in the 75-, 80-, and 90-ball play style. Of course, each bingo room is different and offers unique prizes. Some of the most basic versions come with prizes as small as £1, while others give you the opportunity to become a millionaire. At the time of this writing, the Mega Bingo Millions game features a total prize of £10 million, which is simply mouthwatering.
The bingo rooms at Umbingo come with all the standard features you would expect. There is a player chat system which allows you to communicate with other players in the game. Moreover, there are announcements for the start time, end time, and the winning numbers, which you will no doubt appreciate. Furthermore, each room also shows a history of the drawn numbers to help better understand the situation.
Naturally, each room has a designated start time. You can see how long until the games begin as soon as you load the bingo selection page. Additionally, you can also see how many players within a given bingo room. Depending on the size of the prize pool and the number of interested players, certain bingo rooms can open within minutes or hours, while others are only available after month-long intervals. It is up to you to decide where you want to play and how many tickets you wish to purchase. It goes without saying that the more tickets you get at the start, the higher your chances of winning.
Aside from the bingo selection, customers are Umbingo also have access to a number of casino games. The slots library contains the largest number of these titles, with several dozen up on offer. Of course, you do not get the same level of variety at a proper online casino but the added options are always nice. Specifically, you will get to play games from top-tier software providers, such as NetEnt or Barcrest. The some of the best video slots at Umbingo include all-time favorites such as Starburst, Rainbow Riches, Dragon Kingdom, Bonanza, Joker’s Jewels, 777 Burning Wins, 9 Masks of Fire, Buffalo King, Mustang Gold, Irish Luck, and more.
If progressive jackpots are more to your liking, Umbingo will not leave you hanging. You will get to spin the reels of some phenomenal titles, including Microgaming’s classic Mega Moolah. Other great games of this variety include Temple of Iris, Shaman’s Dram, Ozwin’s Jackpots, White wizard, Wheel of Wishes, Legend of the 5 Ninjas, Joker Gems, Jackpotz, Kitty Payout and more.
As far as table games are concerned, Umbingo does not have the largest selection of titles. However, it does include some interesting ones. Specifically, you will get to try your luck on the virtual 20p Roulette and Blackjack. Live dealer options are also available, including Live Blackjack and Live Roulette.
Licensing Information
Online gambling is fun but it also has to be safe. Unfortunately, there are too many illegal gambling operations on the Internet and not many users care for the legitimacy of their platform. As it happens, this is one of the most important aspects of online bingo and other forms of betting. Therefore, before you register with any particular betting website you should always be sure that it is on the right side of the law.
With Umbingo, however, we have nothing to worry about. The operator Jumpman Gaming Ltd. is licensed by both the United Kingdom Gambling Commission and the Alderney Gambling Control Commission. As far as licensing goes, a gambling company cannot do better.
Both of these institutions conduct regular audits to ensure that the operator is legitimate and does not fix the outcomes of games. All of the games are reviewed by both the UKGC and the AGCC so that players can have a safe and fair gaming experience.
Customer Support
One aspect in which Umbingo does not exceed in is customer support. Of course, the website does give players a way to reach the support staff but it is hardly ideal. Unlike most other gambling websites out there which offer multiple forms of communication, Umbingo only has email support. Not that there is anything inherently wrong with that but it is not ideal when compared with other means of contact, such as live chat or phone support.
When you wish to reach the support staff with a problem or a question, you can always forward your emails to support@umbingo.com. The response time from the staff will vary, depending on how busy they are that day. However, in all cases, it will not take longer than 24 hours.
If you do not feel like waiting for a follow-up email, you can also browse the FAQ section at Umbingo. It covers many frequently debated topics and may have the answers to your questions.