| Updated: September 30, 2024Players who sign up and fund their accounts can win huge cash prizes and partake in the available free bingo games. Polo Bingo runs an incredibly well-structured website which is not littered with way too many sections and information to allow for a quick and fuss-free navigation. The vibrant pink layout immediately grabs the attention, making your stay at Polo Bingo all the more pleasant.
The partnership with Dragonfish ensures players would benefit from an intuitive bingo software, with a number of handy options that allow for personalisation of one’s gameplay. Players can socialise and mingle in the chat facility as well as participate in numerous chat bingo games with loads of extra prizes and free coins up for grabs.
Polo Bingo seeks to make new players’ visit to its website more rewarding by offering them a tasty welcome bonus plus free spins on qualifying slots. Existing customers are enrolled in a loyalty scheme which rewards them with additional prizes and enables them to collect points for every real-money bet they place at the website. You can qualify for a bonus by depositing via one of several trusted payment methods, which offer you great ease of use and high levels of security.
Customer support is on standby throughout the week to provide assistance and to service customers via live chat, email, and telephone. The website also supports mobile gaming, with players having the option to download the free apps for iPhones and iPads from the iTunes store.
Promotions and Bonus Terms
As of the moment of writing, Polo Bingo greets first-timers with a generous 200% Welcome Bonus of up to £100 to play risk-free bingo with. To boot, newly registered members of the website receive 20 free spins they can use on several qualifying titles from the operator’s catalogue. If you already hold an account with Polo Bingo, you get to take part in an ongoing promotion, called Money Penny, where you can potentially walk away with a £250 jackpot. Continue reading for further details on the two offers’ terms and conditions.
200% Welcome Bonus Plus 20 Free Spins
- Deposit at least £10 to get up to £100 plus 20 free spins
- The free spins are released in batches and can be used on selected slots only
- Players need to meet wagering requirements of 3x the deposit plus bonus amounts
This 200% Welcome Bonus serves as a great incentive for new customers to register at Polo Bingo as it enables them to test the waters in advance without having to risk their own money. The bonus is intended for new members who process their first deposit of at least £10. Then they can receive up to £100 and 20 free spins on three of the hottest slots from Polo Bingo’s portfolio.
Once you register and make the minimum payment, the bingo bonus will be immediately credited to your bonus balance. The free spins are actually split into three batches. First, you get 10 free spins on Eyecon’s Fluffy Favourites, then you receive 5 bonus rounds on Irish Luck, and finally, 5 spins at no charge for the Twinkle slot. Head over to the vouchers area in the main lobby to claim the free spins and the bonus. You have 48 hours following your registration and deposit to opt in for the offer.
You can use the free credits for the purchase of bingo tickets and whatever you win with those is yours for the keeping. Before you can initiate a withdrawal of your winnings, however, you must clear the playthrough, attached to the promotion. The free bingo credits are subject to a rollover of 3x the bonus plus deposit amount. The wagering requirements for the 20 free spins are 99x. Players who fail to clear their playthrough prior to initiating a withdrawal will have their bonus winnings voided and removed from their balance.
Make sure you play the games with the highest percentage of contribution towards the wagering requirements. This way, you will have to invest less of your money to release your winnings from your balance and will complete your rollover quicker. You can check how much each type of game at Polo Bingo contributes towards the bonus playthrough in the table, appended below.
| Type of Game | Game Wagering Contribution |
|---|---|
| Video Slots | 100.00% |
| Progressive Slots | 50.00% |
| Keno | 90.00% |
| Scratch Cards | 90.00% |
| Arcades | 90.00% |
| Tournaments | 90.00% |
| Hi-Lo Games | 20.00% |
| Baccarat | 5.00% |
| Blackjack | 5.00% |
| Live Blackjack | 5.00% |
| Roulette | 5.00% |
| Live Roulette | 5.00% |
| Video Poker | 5.00% |
| Wheel of Light | 5.00% |
Daily Jackpot of up to £250
- Buy bingo tickets for £0.01
- Join fellow roomies each night at 23:00
- Play for the chance to collect a sliding jackpot of up to £250
- Up to 96 cards allowed per player
Polo Bingo does not neglect the needs of its existing player base, either. Those who already hold accounts with the reputable gambling operator can win up to £250 each night thanks to a promotion called Money Penny Bingo Jackpot. To participate, you simply need to purchase a ticket for as little as £0.01 and join fellow players at 23:00 each night at the qualifying Money Penny room for the chance to bag a share of the daily sliding jackpot. The bingo games which qualify for the promotion are played with 75 balls and each player has the option to purchase up to 96 tickets for each of the qualifying bingo games at the Money Penny room.
This is an amazing opportunity to boost your bingo balance with a huge prize on condition you manage to mark off all the numbers on your card after a minimum number of calls. The top prize of £250 goes to the player who completes a full house in less than 36 calls. After 36 numbers have been called, the sliding jackpot starts to decrement but there is a minimum guaranteed prize of £25 for those who reach bingo in 57 calls or more. In cases where there are several winners, the sliding jackpot is normally shared between them.
General Bonus Terms
Those of you who are new to Polo Bingo should go through the terms and conditions page at the website before they claim any promotional offers. Each bonus has concrete terms that go with it but many of the conditions are actually applicable to all bonuses you can receive at Polo Bingo.
For starters, there are wagering requirements that apply to most promotional offers and these need to be met prior to sending out a withdrawal request to Polo Bingo. Such is the case with the 200% bonus where the playthrough is 3x the total of the deposited sum and the bonus. For example, if we assume you have deposited £20, your deposit will be matched with a bonus of £40 for a total of £60 to play with.
If you score some bingo wins with the free monies, these will be transferred to your withdrawable balance only after you have staked £180 of your personal funds (3 x £60). If you send a withdrawal request and attempt to cash out your winnings before you have covered the entire playthrough, the bonus winnings will be automatically removed from your Polo Bingo account.
We previously mentioned that some of the games have a higher percentage of contribution towards clearing the rollover for the bonuses. Playing those titles enables you to complete the wagering conditions and receive your winnings faster.
The smartest thing to do would be to wager your deposited money on the offered slots. For every £100 you stake when spinning the reels, Polo Bingo would remove the same amount from your rollover since the contribution of this type of game is the highest at 100%. Blackjack, Wheel of Light, and video poker have only 5% contribution. By playing these games for real money, you will clear only £5 from your playthrough for every £100 you stake. Needless to say, clearing the rollover this way will take ages so spare yourself the hassle and play the games with the highest contribution.
Another thing to keep in mind is that any credits redeemed as bonuses are not withdrawable from your Polo Bingo balance – they are intended solely for free play. Only people of legal gambling age can register and participate in the promotional incentives, available at Polo Bingo. The betting operator accepts only customers that are 18 years old or older at its website.
Each new customer is eligible for only one Welcome Bonus. Players who abuse the terms and attempt to sign up multiple times to redeem more than one bonus will have their accounts terminated. In fact, registering multiple accounts is futile from the get-go since each household and IP address qualifies for one account.
Note that the same applies to customers who are already account holders at one of the sister sites of Polo Bingo. If you already hold an account at Moon Bingo or Robin Hood Bingo (which are also operated by Cassava Enterprises Limited) and have participated in the beginner offer there, you will not be allowed to claim an additional Welcome Bonus at Polo Bingo and vice versa.
Players from certain jurisdictions are altogether disqualified from participation in the promotional offers at Polo Bingo. You will not be able to deposit and redeem a bonus if you are domiciled in the United States, France, and Italy, among several other countries.
Banking
When you open an account at Polo Bingo, you will be able to deposit and withdraw your winnings via a range of trusted payment methods that offer you convenience, peace of mind, and time-efficiency. The list of available payment options may appear a bit limited when compared to those of other gambling operators but nevertheless, players are still given a choice from a number of popular solutions, including cards by Visa, Maestro and MasterCard, e-wallets PayPal and Neteller, wire transfers, and prepaid virtual cards and vouchers.
Debit and Credit Cards
The biggest advantage of processing transactions with your card is that the method is accepted in all currencies and players from most countries supported by Polo Bingo can use it. This is considered one of the fastest ways to fund your bingo account as the payment will go through immediately. Although all major brands are accepted, Polo Bingo generally prefers deposits initiated via Visa. However, it is also possible to boost your balance with Visa Electron, Maestro and MasterCard. The withdrawals are returned to the same card you have registered and processed the deposit with which also adds to the convenience because there will be no need to look for alternative banking solutions to cash out.
The process is quick and beyond simple. You go to the cashier and when you hit the deposit button, a new pop-up window will appear where you get to see all supported methods. You select your card and input its details (number, expiry date, and your name as card owner). The name that most likely will appear on the bank statement is that of the owner of Polo Bingo – Cassava Enterprises Limited. Payments with cards are instant and free but you may incur some fees on behalf of your banking institution.
Paysafecard
Those who are looking for a higher level of anonymity are advised to initiate their payments to Polo Bingo with Paysafecard. This is a prepaid voucher you can obtain from various landbased outlets or purchase online from Paysafecard’s official website. There is no need to hold an account with any bank or own a credit card.
There are different voucher denominations, the lowest one being £10. Each voucher has a unique PIN code consisting of 16 digits. When depositing, you are simply required to enter your PIN code, without revealing any sensitive information about yourself. You can use one and the same voucher several times until you deplete its full value. Unfortunately, it is impossible to initiate a withdrawal with this method since it is prepaid. You can, however, register with a Paysafe e-wallet (Neteller) and use it as a means to receive your winnings.
PayPal
If you do not mind going through a brief registration process, you can easily sign up with a PayPal account to use at Polo Bingo. This e-wallet supports virtual money transfers and serves customers from an exhaustive list of countries around the world. After you finish registering your PayPal account, you can link it to a card or a bank account and transfer some of your money there. The method is available in all currencies Polo Bingo works with, GBP and EUR included.
When you select PayPal as your preferred method in the cashier, you will be redirected to the method’s official page to sign into your account and confirm the deposit. The money will be transferred to your Polo Bingo account within a few seconds so you can purchase some bingo tickets and join your roomies right off.
Entropay
Those who insist on using cards but are overly cautious and wish to avoid registering theirs at gambling websites can easily solve the problem by choosing Entropay. This payment services company provides fans of online bingo games with the option to create a virtual Visa card and use it to deposit and withdraw confidently and conveniently.
It also helps you to retain your anonymity when gambling online as your transactions to Polo Bingo will not appear on bank statements. Logically, this also protects you from incurring suspicious charges or from becoming a subject to fraudulent activities. Another merit of using it is that it minimises the risks of overspending and enables you to keep your gambling activities under control. This is to be explained with the virtual cards being prepaid so that players can create new ones or cancel their existing ones whenever they choose. Deposits with Entropay are extremely time-efficient. Withdrawals are also possible but you will have to wait several business days until you receive your profits from Polo Bingo.
Additional Banking Options
If none of the above-listed payment solutions appeals to you for some reason or another, Polo Bingo offers you a choice from several other convenient banking options. Those who are reluctant to use cards or cannot get used to the idea of paying via digital wallets can easily opt for depositing via standard wire transfers. There is one shortcoming of this method, though – it takes more time, especially when compared to the other solutions. Deposits with wire transfers are normally transferred within a period of 5 to 8 days while withdrawals require up to 10 working days.
Cheques are also supported for withdrawals but are the least time-efficient method as they take up to 6 days for the UK, up to 10 days for other European countries, and up to 21 days for the rest of world.
Several other things need be mentioned where payments to and from Polo Bingo are concerned. Do choose your currency carefully when registering at the website because your withdrawals will be processed in the same currency you have used when initiating your deposits. You can request a maximum of ten withdrawals per day. Your payments are not subject to additional charges on behalf of Polo Bingo but the wiser thing to do would be to contact your bank or payment services provider to enquire on their policies and prevent yourself from incurring surprising fees.
When you sign up, you will be prompted to undergo a verification due to security reasons. A successful verification requires you to provide copies of some documents like your ID (passports and driver’s licenses will also do the trick), a scanned copy of your credit/debit card, and a recent credit card statement or utility bill to prove your permanent address. On the occasion of withdrawing larger amounts from your account, Polo Bingo may also request to verify your identity.
| Banking Methods | Minimum/Maximum Deposit | Minimum/Maximum Withdrawal | Deposit Timeframes | Withdrawal Timeframes | Currencies | Accepted Countries |
|---|---|---|---|---|---|---|
| Visa | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Visa Electron | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Maestro | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| MasterCard | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | GBP | The UK only |
| Neteller | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 5 business days | GBP | The UK only |
| PayPal | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 5 business days | USD, EUR, GBP | Most Accepted |
| Entropay | £5 – Not Listed | £5 – Not Listed | Instant | 4 to 7 business days | USD, EUR, GBP | Most Accepted |
| Paysafecard | £5 – Not Listed | N/A | Instant | N/A | USD, EUR, GBP for deposits | Most Accepted |
| Wire Transfers | £5 – Not Listed | £5 – Not Listed | 5 to 8 business days | Up to 10 business days | USD, EUR, GBP | Most Accepted |
| Cheques | N/A | £5 – Not Listed | N/A | 15 days for Europe, 6 days for the UK and up to 21 days for the rest of the world | USD, EUR, GBP | Most Accepted |
Loyalty and VIP Programme
Polo Bingo has tailored a one-of-a-kind VIP programme for its most loyal customers and by “loyal”, we mean the players who fund their accounts on a regular basis and commit with larger deposits. Such patrons are normally sent invitations to join the programme as a means of saying “thank you”. Receiving an invitation is well worth your while since it comes with a number of perks.
The programme is aptly called the Diamond Club and consists of four tiers – the lowest is the Ruby level, followed by the Sapphire, Emerald, and Diamond levels. Those who join the elite at Polo Bingo are treated like royals and receive a Real-Cash Bonus of up to £200, 15% Cashback on their weekly losses on Thursdays, exclusive access to VIP rooms and various exciting tournaments, larger bonuses and even personal support assistants to help them with all aspects of managing their accounts.
The higher the tier, the greater rewards you can benefit from. To use the Cashbacks as an example, players at the Ruby level receive only £50 rebate on their weekly losses while those who have climbed to the Diamond level qualify for a refund of £200. Please bear in mind that these rebates take effect within the first four days at the start of each month.
Members of the Polo Bingo elite also enjoy reduced wagering requirements, which enables them to cover their rollover much easier. Membership is reviewed on a monthly basis. Those who are approved with an invitation can expect their accounts to be upgraded within the first four days of the month.
The popular gambling operator has also set up a loyalty programme which is based on collecting points. The points are awarded when you purchase bingo tickets, partake in the chat room games, and play the other available titles for real money. You receive points each time you bet £5 on the games or purchase a bingo ticket to the value of £0.35 or more. To redeem your points, you must log in and visit the “My Account” section. Every 1,000 points you collect are equal to £1 in bonus money.
Software and Bingo Games
Polo Bingo has established successful partnerships with several of the biggest names in the field of casino software development. The gaming library spans a comprehensive range of slots and classic maintains like baccarat, blackjack and roulette that are courtesy of big names like NetEnt, IGT, and BluePrint Gaming, among others. The collection of games is available in instant-play format so that players will not have to waste time downloading and installing any additional software on their desktop computers.
The bingo network itself is powered by the renowned Dragonfish – a leader in providing premium bingo services on the web. Dragonfish is a well-known name in the online bingo community, which has partnered with over a hundred acclaimed brands, including the Cassava-owned 888ladies. It is not surprising the bingo network of Polo Bingo stands out with a number of features that aim at furthering players’ convenience.
These include multiple currencies, customisable promotions that can be found only at the website, and a plethora of 75-ball and 90-ball variations of the number game. Some of the available variants are connected to a progressive jackpot network, allowing bingo fans to shoot for the chance to become millionaires overnight.
Hefty jackpots are also awarded on a daily basis in the Money Penny room where you can buy a ticket for a single penny. The seven-figure pots, however, are waiting to be won by lucky players in the Self Made Millionaire room and there are guaranteed winners in every game. The share of the pot you collect is determined by the number of calls you have completed the qualifying pattern on your bingo card with. Swedish Bingo is also an option for fans of the game, who join the close-knit community of Polo Bingo.
Ask any fan of the game you like and they will confirm bingo is all about socialising and mingling with other members of the community. At Polo Bingo, players can have lots of fun in the chat rooms where they get to exchange impressions with fellow bingo mavens and converse with the friendly hosts, who are there to ensure everyone is enjoying themselves to the fullest. More importantly, partaking in the chat games gives you the opportunity to grab additional rewards in the form of extra coins. These bonus coins can be converted into more free credits to purchase bingo tickets with.
There is the option to play bingo on mobile as the website responds beautifully to a broad range of hand-held devices, including those running on iOS, Android OS, and Windows OS. If you have sufficient storage space, you can easily download and install the dedicated apps for iPads or iPhones by paying the App Store a visit.
Licensing Information
Fans of the game who decide in favour of becoming a part of Polo Bingo’s player community can have their peace of mind because they are gambling at a trusted, legitimate, and well-regulated website. The operator is subjected to regulations on behalf of the governments of Great Britain and Gibraltar. Polo Bingo has received two different licenses. For customers from the United Kingdom, the website operates under a license issued by the local UK Gambling Commission. Players from other countries around the globe are also welcome to join the fun as Polo Bingo has obtained a permission to offer its services internationally from the Gibraltar Gambling Commission.
The website itself is owned and operated by the highly esteemed Cassava Enterprises Limited, a company registered in Gibraltar. Cassava Enterprises Limited is also at the bottom of several of Polo Bingo’s sister websites. These include Ted Bingo, Sin Spins, Vegas Jackpots, Vegas Spins, Robin Hood Bingo, and Moon Bingo, to mention only a few of the best-known brands. Those interested can check the license numbers of Polo Bingo at the bottom of its home page.
At the insistence of its two stringent regulators, Polo Bingo is a keen proponent of responsible gambling and strives to ensure its players are provided with a 100% secure environment. The safety of your payments to and from the website is guaranteed via the most reliable SSL encryptions out there. You are permitted to decide on your own deposit limits for the day, week or month to prevent yourself from losing control and overspending. To boot, all games you can find at the website are proven to be fair since their outcomes are 100% arbitrary thanks to the Random Number Generator that is certified by independent auditor eCOGRA.
Customer Support
Polo Bingo deserves a standing ovation for the laudable customer support it provides its customers with. The eminent gambling operator treats its customers with a good deal of respect and seems to recognise the fact their satisfaction is the pillar of its success. While issues rarely arise at Polo Bingo, players may sometimes want to receive additional information or assistance with claiming a bonus, for example.
A customer support host is always ready and willing to help out as the live chat facility at the website is working at all times – public holidays and weekends are not an exception. The agents typically would respond to players’ queries within seconds, not to mention their attitude towards customers should be applauded – all questions, no matter what they may happen to be, are answered calmly, patiently, and professionally. This makes sense considering each agent has been professionally trained to provide the necessary assistance in a quick and courteous fashion.
Players who are not in a hurry have two other options when it comes to contacting customer support. You can always write them an email but make sure you state your issue or question as clearly as you can as this will make helping you easier for the support agents. Getting in touch with them over the telephone is also an alternative. The crux of it is that you can count on receiving professional assistance regardless of the contact method you choose.